Manager, Consulting Services and Implementation - 100% Remote
Our client develops advanced AI based software for scheduling complex operations. They offer a challenging and dynamic environment that puts a premium on delivering innovative and quality solutions, while having fun doing it.
This is a 100% REMOTE job opportunity. Candidates must reside and be eligible to work in
Canada or the US. Most team members are in the Pacific Time zone.
As a key member of the management team you will lead a team of consultants as they provide
consulting services and technical support to customers. You will manage your team effectively in a
dynamic environment that encompasses multiple short-term implementation projects for new
customers, and incremental services for existing customers to expand the use of their solutions.
Responsibilities:
The ability to effectively manage highly skilled technical resources on multiple concurrent projects in
close collaboration with our sales team is essential. Your people management skills must be exemplary
and you must be able to remain cool under pressure. Your verbal and written communication skills must
be mature, detail oriented, and clear.
More specifically, you will:
\xc2\xb7 Collaborate with the sales team to support the customer acquisition process and ongoing account management activities.
\xc2\xb7 Manage and prioritize project timing in light of expected revenue and customer priorities, and develop a hiring plan that addresses projected team staffing needs over a 6 to 9 month period.
\xc2\xb7 Carry out project management activities on selected projects.
Requirements:
\xc2\xb7 5+ years experience managing a professional services team.
\xc2\xb7 3-5 years relevant background in a high-technology implementation consulting role in the oil & gas
sector or a similar industrial market segment
\xc2\xb7 Proven ability to recruit and retain high-quality, high performing team members
\xc2\xb7 Hands-on implementation experience with enterprise infrastructure software (e.g., DBMS,
integration) and/or industrial applications software solutions (e.g., Primavera, P2, Quorum, SAP).
\xc2\xb7 Preparation of high quality, effective project proposals and WBS.
\xc2\xb7 Management of multiple concurrent projects, on time and budget.
\xc2\xb7 Excellent verbal and written communication and interpersonal skills
\xc2\xb7 Experience with widely-used software applications (e.g. databases, MS-Excel, MS-Project)
\xc2\xb7 Reliable, flexible, and collaborative work style
\xc2\xb7 Relevant BSc/MSc degree (e.g., Computer Science, Petroleum Engineering, Commerce)
\xc2\xb7 Strategic and tactical thinking and problem-solving skills
\xc2\xb7 Periodic North American and international travel will be required (10%).
The company offers a collaborative and supportive work environment. The focus is on people first, while running and growing a profitable and stable business to the next level.
Contact: Amanda Du Toit
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