Job Description

45113 - Toronto - Regular -

Safety Comes First is a core value at Hydro One, and we remain committed to taking every reasonable precaution to ensure a respectful, safe and healthy working environment. Further to this commitment, we have adopted a COVID-19 Vaccination Policy to protect the health of our employees from the hazard of COVID-19. New employees will be required to declare their vaccination status to Hydro One. Employees who do not provide proof of vaccination status may not enter any 3rd party locations that require full vaccination (e.g. customer properties).

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we're focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It's an exciting time to join the team at Hydro One!

*NOTE* Hydro One introduced a Hybrid Work Pilot Project in 2022 for most office-based roles. Employees work in-office/on-site two days a week and remotely from home for three days a week. Hydro One is adding refreshed workspaces and technology to support these changes. Join us as we 'trial & learn' a new modern way of working and be a key driver of future state!

In office but with intention - a time for team and trust building, collaboration, and socialization. Please reach out to us to learn more!

In collaboration with the Senior Manager, Community Relations, develop and implement consultation plans, strategies, programs and initiatives in support of Hydro One's capital and other projects across the Province.

General Accountabilities:

• Manage and supervise Community Relations staff and oversee their development, work structure and measure outcomes of the Community Relations program.
• Participate and organize public meetings, information sessions and planning sessions tied into Hydro One's capital and operational projects
• Manage all logistical aspects of consultation.
• Develop and use a wide range of public consultation techniques, including in person, online and through social media.
• Manage logistics and notification for formal, municipal-type public hearings.
• Work with the Senior Manager, Community Relations to develop public consultation materials, including display boards, info sheets, and Presentations.
• Facilitate public meetings and internal meetings, as required.
• Develop strong rapport and relationships with all stakeholder groups, allowing for open and constructive communication and achievement of Corporate and Communications objectives.
• Assess success of consultation approaches for discussion with the Senior Manager, and others, as appropriate.
• Provide advice and operational support to management in the development of the Company's capital projects.
• Act as a conduit between the Company and stakeholders, local officials and communities to engender awareness of, and support for, various Company projects, programs and initiatives.
• Ensure relationships are managed in a manner that enhances and/or improves the Company's corporate reputation.
• Monitor and analyze the community and public environment to determine requirements for communication and consultation.
• Monitor and keep abreast of industry news and developments, legislative developments and
• Stakeholder and opinion leader positions on issues important to the company in order to anticipate and plan for local developments.
• Monitor and attend select committee hearings, council meetings and other events to identify and manage new issues.
• Develop and maintain effective and strategic relationships with local opinion leaders, municipal and provincial elected officials and municipal staff. Identify communication strategies to correct misunderstandings, the public record and to manage conflicting and emerging issues.
• Organize and coordinate company participation in a wide range of public events including community events, fairs, trade shows, and public meetings.
• Identify, plan, organize, moderate and execute public meetings and special events in a manner that ensures full participation of all stakeholders.
• Maintain formal records of consultation meetings, public proceedings and correspondence so that community and stakeholder input forms part of the consultation record.
• Establish and maintain profile and updates of community projects and initiatives on the Company's external web site.
• Coordinate and write the production of graphic and narrative presentations.
• Procure services of external suppliers (e.g. consultants, freelance writers,) and contracts development of communications products and services pursuant to the Company's procurement policy.
• Respond to requests for information from multiple sources in a timely and professional manner, ensuring that communication appropriately resolves issues and presents the Company in the best possible light.
• Work closely with the Senior Manager to provide strategic communication advice and operation support to field staff on local issues.
• Identify strategies and tactics that bring positive resolution to local issues.
• Act as a spokesperson for public consultation and community outreach, when appropriate.

Selection Criteria & Essential Competencies

• Bachelor's or Master's Degree in Public Relations, Journalism or Communications
• Ability to develop strong rapport and relationship with all stakeholder groups, allowing for open and constructive communication and achievement of Corporate and Communications objectives.
• Ability to think on your feet in difficult and stressful environments.
• Demonstrated ability to write clear and compelling communication materials, including, but not limited to: correspondence, consultation reports, newsletters, briefing notes, media materials, and brochures.
• Highly developed organizational, analytical, and conceptual abilities - demonstrated insight and the ability to establish innovative solutions to complex issues 10 years of Community Relations experience
• Demonstrates principled leadership, reliability, judgment, and sound business ethics.
• Team leadership - proven ability to take a role as leader of a team or other group
• Analytical thinking - ability to understand a situation by segmenting and tracing implications step by step
• Client -Service Orientation - desire to help or serve others, to meet their needs
• Developing Others - takes action to foster the long-term learning and development of others
• Directness - able to insist others comply with one's wishes where the power of one's position is used appropriately and effectively, with the long-term good of the organization in mind
• Impact and Influence - able to persuade, convince, influence or impress others
• Initiative - takes action, proactively doing things and not simply thinking about future actions

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada's Best Employers for 2021.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Deadline: October 31, 2022

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