Job Description

Job Category: Management
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Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto's subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Are you an analytical thinker with strong communication and creative problem-solving abilities? Our Rapid Transit Commercial Management team is seeking a Manager to lead commercial analysis and stakeholder negotiations for Subway projects in Toronto and the GTA. This role focuses on preparing for, drafting, negotiating and managing agreements and contracts related to the operation and maintenance of Metrolinx Subway assets. You will provide strategic advice, commercial analysis and presentations to senior leadership within the Commercial Management team, Metrolinx executives and external partners. You'll be working across multiple projects and program-level initiatives, navigating complex stakeholder environments and delivering solutions to challenging problems.
We're looking for someone who is:

• A self-starter who works independently and takes initiative.
• Adaptable and resilient, thriving in dynamic, fast-changing environments.
• Flexible, with the ability to manage multiple tasks and competing priorities.
• Curious and solution-oriented, with a passion for solving complex problems.
• Comfortable working across diverse teams and initiatives, with a collaborative mindset.

If you can relate, we want to hear from you!
What will I be doing?

• Analyzes and provides recommendations on agreement and contract negotiations, and later in the operating period, supports the dispute resolution processes.
• Develops and implements strategies, methodologies, tools and techniques for commercial management excellence and continuous improvement.
• Uses lean decision-making tools, creative problem solving and collaborative processes to propose solutions to complex operations and maintenance challenges while building and fostering strong working relationships with internal subject matter experts and internal and external stakeholders.
• Leads the development of agreement and contract negotiation documents and briefing materials, supports governance processes to confirm positions and ensures parties understand contractual obligations related to performance and payment mechanisms.
• Prepares and presents briefing materials, presentations, options analyses, RACIs, and other strategic documentation to internal and external stakeholders, including senior leadership within the Commercial Management team, Metrolinx executives and external partners.
• Actively anticipates changes in both external and internal environment for potential impacts and risks and takes appropriate action to inform and mitigate risks.
• Assists in the development and implementation of contract management systems, standards and operational procedures to ensure successful delivery of the organization's large and complex operational initiatives.
• Monitors agreement and contract performance management through pro-active issue resolution, change requests/amendments, and standardized internal processes that contribute to achievement of desired service outcomes and Key Performance Indicators (KPIs).
• Identifies and closely monitors contractual risks, constraints and contingencies to avoid or mitigate additional costs, penalties and delays.
• Provides input into complex contractual claims and may lead the management, analysis and resolution of disputes
• Manages aspects of contract administration including consultative advice, expertise and support to project teams throughout the life of operations projects.

What Skills and Qualifications Do I Need?

• Completion of a degree in Applied Science, Political Science, Public Administration, Business, Finance/Accounting, Engineering, Law, Urban Planning or a related discipline or a combination of education, training and experience deemed equivalent.
• Demonstrated experience in progressively responsible roles related to the project managing and administering agreements and/or commercial contracts, preferably related to construction and/or operations and maintenance of rail and/or transit infrastructure and services,.
• Demonstrated experience working in multi-stakeholder environments, including government sector and senior leadership engagement.
• Experience in contract negotiation, particularly in operations-related agreements.
• Professional Engineer Ontario (P.Eng.), Certified Engineering Technologist (C.E.T.), Project Management Professional (PMP), Chartered Financial Analyst (CFA) and/or Certified Construction Contract Administrator (CCCA) designation would be an asset.
• Familiarity with various procurement methods and contracts, both traditional and non-traditional.

Technical & Professional Skills

• Advanced knowledge of contract administration and claims management in complex operational, maintenance, construction and infrastructure environments.
• Ability to identify and assess commercial risks, issues, and mitigation strategies.
• Strong analytical skills with the ability to interpret complex information, assess commercial implications, and synthesize insights for decision-making.
• Proficiency in Microsoft Word, PowerPoint, Excel and other tools used for stakeholder communication and reporting.
• Strong writing skills with the ability to produce clear, concise briefing notes, presentations, and deliverables from technical content.

Leadership & Interpersonal Skills

• Proven leadership abilities to manage staff, lead cross-functional teams, and oversee consultants and matrixed resources.
• Ability to influence outcomes without direct authority and navigate politically sensitive environments with tact and discretion.
• Builds and maintains strong collaborative relationships with internal and external stakeholders
• Communicates effectively with appropriate detail and judgement, including escalation of issues when necessary.
• Excellent communication skills, written and verbal and a positive attitude to drive resolutions to stakeholder issues.

Don't Meet Every Requirement?
If you're excited about working with Metrolinx but your past experience doesn't quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email .
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
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Skills Required