Job Description

Truegenics is a leading eCommerce company with a proven track record of over US$218M in online product sales. Our affiliate program has been a long-standing and critical driver of our success in the US market.

We are hiring

a Manager

to join our Affiliate (Channel) Sales team. This role is ideal for individuals who can balance strategic thinking with day-to-day execution and who are passionate about building high-impact partnerships that drive revenue and results.

Key Responsibilities

Grow Revenue & Margin:

Execute partner-specific offers, creative updates, and funnel tests to drive EPC, AOV, and conversion lift.

Affiliate Recruitment & Activation:

Identify, pitch, and onboard new affiliate partners. Ensure they go live quickly and stay active.

Account Management:

Serve as the daily POC for your portfolio of affiliates--answer questions, resolve blockers, and optimize their campaigns.

Campaign Execution:

Deploy launches, bonuses, contests, and seasonal promos in sync with internal teams (Creative, Product, Tech) to boost engagement, sales performance, and partner loyalty.

Compliance Monitoring:

Audit partner activity and promotional methods to ensure compliance with guidelines, T&Cs, and brand tone.

Performance Analysis:

Deliver weekly reports and insights on affiliate activity, highlighting wins, gaps, and next actions.

Feedback Loop:

Channel market and partner feedback to internal stakeholders to improve offers, messaging, and partner tools.

Key Skills & Experience

Minimum 7 years of experience in sales or digital marketing, with at least 3 years managing affiliate or channel partner programs. Proven track record in driving revenue growth through partner or affiliate networks. Strong relationship builder with excellent communication and networking skills--you enjoy pitching, connecting, and following through. Background in personal care, health, or pharmaceutical industries is a plus. Solid understanding of online sales and digital marketing channels. Skilled in partnership management and negotiation. Strong Excel/Google Sheets skills (pivot tables, vlookup, trend analysis) Comfortable working across time zones and managing time independently. Willingness to travel to the U.S. or other locations for networking conferences or business needs, approximately 2-3 times per year.

Other Notes

This role is open to remote candidates based in the US. As our core leadership team is based in Singapore, some timezone crossover is essential to ensure alignment and smooth collaboration.

The minimum availability expectations are as follows:

Up to 3 times a week

-- Availability during

8:00 AM - 10:00 AM Singapore Time

, which translates to:

5:00 PM - 7:00 PM US Pacific Time

8:00 PM - 10:00 PM US Eastern Time

This is to coordinate with our Singapore-based team.

Up to twice a week

-- Availability during

10:00 PM - 12:00 AM Singapore Time

, which translates to:

7:00 AM - 9:00 AM US Pacific Time

10:00 AM - 12:00 PM US Eastern Time

Monthly Check-in

:
A scheduled

8:00 AM SGT

meeting once a month, which falls on the evening prior for US-based team members (

5:00 PM US Pacific Time / 8:00 PM US Eastern Time

).This is for direct collaboration with our CEO and leadership team.

We understand the challenges of working across time zones, but given the seniority and partnership-driven nature of this role, these live overlaps are necessary for success. Outside of these times, your working hours are flexible based on your US time zone.

Job Type: Full-time

Benefits:

Work from home
Schedule:

Monday to Friday
Experience:

channel partner program: 3 years (Preferred) sales: 7 years (Preferred)
Work Location: Remote