At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
General Responsibilities
Supervise and manage all maintenance operations for the hotel property, ensuring safe, efficient, and well-maintained facilities at all times
Coordinate daily maintenance activities with the Hotel Manager and other department leaders to minimize guest impact and support hotel operations
Provide leadership, training, and mentorship to Maintenance Workers, ensuring high standards of workmanship and service
Assume full responsibility for Maintenance Workers on assigned shifts, including performance oversight and task completion
Prepare work schedules for Maintenance Workers and ensure adequate coverage, including weekends, holidays, and peak periods
Participate in and support an on-call rotation, responding to after-hours maintenance emergencies as required
Assist with the maintenance, inspection, and upkeep of all Pursuit company vehicles
Oversee the maintenance and upkeep of all staff housing units
Assist in planning and coordinating property renovations, capital projects, and major repairs
Perform, track, and communicate preventative maintenance programs for guest rooms, public spaces, back-of-house areas, and building systems
Maintain accurate documentation through maintenance logs, work order systems, and compliance records
Maintain AHS standards with pool and water testing
Ensure thorough knowledge of and compliance with fire safety procedures, life-safety systems, and emergency response protocols
Ensure safe work practices are followed; train staff on workplace safety policies and participate in safety initiatives
Perform and train staff in the full scope of Maintenance Worker duties as required
Assist with major repairs to guest rooms, mechanical systems, and other hotel facilities
Support payroll accuracy and labor control for the Maintenance Department
Perform seasonal exterior maintenance including landscaping, snow removal, and parking lot cleaning
Maintain frequent interaction with coworkers, management, and guests in a professional and service-oriented manner
Report to the Director of Facilities and complete all projects and tasks as assigned
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ther duties as assigned
On-Call Responsibilities
Participate in an on-call rotation to respond to emergency maintenance issues outside of regular working hours
Assess, troubleshoot, and resolve urgent issues impacting guest safety, comfort, or hotel operations
Coordinate emergency repairs with external contractors when required
Selection Criteria
The ideal candidate will possess the following knowledge, skills, and abilities:
Minimum of three (3) years of experience in a related maintenance or hotel engineering field, including basic plumbing, electrical, carpentry, pool treatment, and painting
Strong mechanical aptitude and working knowledge of building systems
Proven ability to train, supervise, and provide direction to staff
Ability to perform administrative duties, including scheduling, documentation, and basic computer use
Strong problem-solving skills with the ability to think creatively and act decisively
Excellent interpersonal, communication, and guest-service skills
Knowledge of tools and their proper use (tools provided)
Ability to manage competing priorities, large workloads, and tight timelines
Flexibility to work varied shifts (e.g., 7:00 a.m.-3:00 p.m. or 3:00 p.m.-11:00 p.m.) and participate in an on-call rotation
Valid Alberta driver's license required
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