Job Description

Job Title:

Maintenance Personnel

Division:

Maintenance

Department:

Maintenance

Responsible To:

Maintenance/Project Manager

Role Summary

Provide efficient service to internal & external guests.

Responsibilities

Providing efficient, attentive and friendly service to the guest Adherence to established standards Practices good customer and staff relations Completes elements required of position as outlined in the Maintenance Personnel Training Outline Provides services requested by guests and other departments within trained capabilities. Reports to work on time and in full uniform Follows established sign in/out procedures Has complete knowledge of all equipment required to use Knowledge of services offered in the hotel Follows established standards Maintenance and cleanliness of public areas Maintenance and cleanliness equipment and storage spaces Maintenance and organization of supplies Prompt completion of requisitions Greeting guests in a friendly manner Other duties as assigned by management Informs manager of guest comments promptly

Competencies

? Must have a positive mindset

? Be able to communicate effectively

? Be organized

? Works as part of a team

Characteristics

? High energy

? Positive Personality

? Mature

? Professional

? Team Player

Requirements

WHMIS Appearance and Grooming Clean uniform Neat hairstyle Clean fingernails Safe footwear Shower daily Use of mild cologne and deodorant Name tag Minimum jewelry Preparation for Shift Checks with supervisor for day's priorities Checks requisitions for maintenance orders
o In the absence of the Maintenance Supervisor plans and supervises the activities of the other staff members in the department as required.

Public Spaces Maintains cleanliness of grounds, parking areas, garbage receptacles Storage spaces and hall ways kept clean and clear Guest Room Services Provides preventative maintenance services as per program schedule Ensures walkways/stairways and all areas encountered are safe, clean and clear Equipment Ensures the state of the equipment is maintained through preventative maintenance and careful use Protects the security of the equipment with proper and secure storage after use Follows all safety procedures required to avoid any risk to person or equipment. Use of Social Skills Greets guests Addresses guest Conversing with guest Dealing with complaints Dealing with difficult customers Working harmoniously with colleagues and management Dealing with accidents to guests and staff Orientation Property information Knowledge of hotel and other facilities Knowledge of management structure Knowledge of management's and employee rights Knowledge of work schedule Knowledge of employee benefits Knowledge of fire procedures Knowledge of accident hazards Knowledge of health and safety regulations Knowledge of liquor laws Attends Department/Training Meetings Member of Occupational Health and Safety Committee (one per department) Reporting Verbal Maintenance requisition notes

Working Conditions

? Must be able to work flexible hours including days, evenings, nights, weekends and holidays

? Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance

? Stand, sit or walk for an extended period of time or for an entire shift

? Reach overhead and below the knees, including bending, twisting and pulling

? Move over sloping, uneven or slippery surfaces

White Point Peach Resort is an equal opportunity employer committed to hiring a diverse workforce. WPBR is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Human Resources department with any accommodation requests.

Job Type: Permanent

Pay: $18.00 per hour

Schedule:

8 hour shift Day shift Holidays Morning shift Night shift Weekends as needed
Experience:

maintenance: 2 years (preferred)
Work Location: In person