Job Description

POSITION: Maintenance Management (MM) Specialist (Replacement)

REPORTS TO: Manager of Enterprise Asset Management

DEPARTMENT: Finance

LOCATION: North Bay

REFERENCE: 800-104-24

SALARY: $78,390- $92,223

WHO WE ARE:

Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We employ over 900 skilled professionals and are over 120 years old and proud of our heritage and connection to the communities we serve. We are focused on moving forward with the goal of being a valued leader in transportation. We offer competitive salary, excellent benefits, a defined benefit pension plan, paid vacation, 3 paid personal leave days along with discounted transportation on our bus and passenger rail services.

ACCOUNTABILITY STATEMENT:

The Maintenance Management Specialist is responsible for defining, prioritizing, and accepting the ONTC maintenance management Hexagon EAM/GIS software solution delivered by the EAM Program. The Maintenance Management Specialist will work in partnership with internal / external customers to identify user needs, help customers understand product business value and work with cross-functional teams to oversee and support the Hexagon EAM/GIS product release. The Maintenance Management Specialist will ensure maintenance management features related to the Hexagon EAM/GIS product support departmental needs and make ONTC EAM goals and objectives a reality.

MAJOR DUTIES/ RESPONSIBILITIES:

• Work with internal and external customers to analyze business needs and align Hexagon EAM/GIS maintenance management product features to support business unit needs
• Maintain the maintenance management Hexagon EAM/GIS product roadmap
• Develop product scope and backlog items that will guide the Hexagon EAM/GIS software development effort
• Solve product-related problems, make decisions, complete trade-off analysis to keep work on track
• Define product objectives and success factors that will support achievement of EAM goals and objectives
• Develop an understanding of end-to-end customer experience requirements
• Gather input from end user stakeholders during product vision and concept development
• Assess value, and prioritizes use case scenarios to ensure work focuses on features that will deliver maximum value that are aligned with the ONTC EAM goals and objectives
• Help define the minimally viable product that will deliver the best value to customers
• Develops and maintain an appropriately prioritized backlog of user stories for implementation
• Act as a product champion and as the primary contact for questions related to the product
• Develop appropriately detailed requirements for product features so they can be translated to development
• Research and analyze market, the users, and roadmap for the product
• Support the design and integration of IPSECA (identify, plan, schedule, execute, close, analyze) maintenance work management product features
• Supports cut-over activities between legacy maintenance management systems and Hexagon EAM including, but not limited to: PM task plan set-up, PM schedule set-up, configuration
• Ensure maintenance management product features delivery high customer satisfaction
• Support the development of maintenance management work flows and standard operating procedures
• Help business units use EAM data to support maintenance management improvements
• Participates in software design, acceptance testing, training development
• Participates in the delivery of training on maintenance management Hexagon EAM/GIS functionality
• Ensures interdependencies are considered between asset management, maintenance management, MRO materials management and other software products that comprise the asset information management system
• Increases understanding of Agile practices, new technology opportunities and other new trends

REQUIREMENTS:

• Completion of a degree in Engineering, Economics, Business, Marketing or a related discipline \xe2\x80\x93 or a combination of education, training and experience deemed equivalent
• 3 years\xe2\x80\x99 experience in maintenance management, including, but not limited to: maintenance planning, maintenance scheduling, work execution, maintenance optimization and improvement
• Knowledge of EAM/CMMS (Centralized Maintenance Management Systems), ERP, reporting software products is preferred
• Experience in end user software design is preferred
• Maintenance Management Certification or Diploma is considered an asset
• Understanding and experience with Agile software development methodologies
• Interpersonal skills and developing relationships with team members and customers
• Experience with defining software features and minimally viable products
• Knowledge about defining a software product roadmap
• Outstanding communication, presentation and leadership skills
• Excellent organization, attention to detail and time management skills
• Analytical and problem-solving skills

BACKGROUND INVESTIGATION: The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.

CLOSING DATE: October 2, 2023 no later than 11:59 p.m. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number.

Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.

Les offres d\'emploi sont \xc3\xa9galement disponibles en fran\xc3\xa7ais. Visitez notre site Web sur les carri\xc3\xa8res ou appelez le 1-800-363-7512, poste 494 pour plus de renseignements.

Ontario Northland