Job Description

M365 Technical Architect

Position Type: Permanent

Level: Intermediate (5+ years\' experience)

Reports to: Director, Modern Work

Work Location: Preference for a Calgary-based employee but open to across Canada; the selected candidate can also work remotely.

Role Summary:

Our M365 / Modern Work team is in search of our newest M365 Technical Architect. Do you get fired up about changing the way modern organizations work? Are you passionate about M365 technologies and how they can change the way people collaborate and get work done? Do you enjoy working on multiple client projects, where you get hands-on with a variety of stakeholders to guide and implement M365 apps and solutions? Well\xe2\x80\xa6keep reading. This role could be for you!

This is a professional services role, meaning you will spend your time architecting and implementing M365-focused solutions for our customers. Project work will include discovery, design, configuration, and implementation across a variety of Microsoft products, with a strong focus on SharePoint, Teams, Viva, Purview, and user adoption. A strong understanding of how to design the solutions at an enterprise level is paramount to your success in the role.

AMTRA works with customers of all sizes, from mid-sized businesses to major public sector organizations. In these environments, you will be working across a wide array of projects, including (but not limited to) M365 technical roadmap development, intranet and collaboration solution implementation (like enterprise MS Teams rollouts), large-scale content migrations, and compliance initiatives focused on information protection and security hardening projects. Delivery across multiple streams often happens concurrently, with many technical dependencies to be considered.

You will be supported through project delivery by a full project team, including AMTRA\xe2\x80\x99s Solution Architects, Technical Architects, Project Managers, and Adoption Change Management specialists. Your performance will be measured through delivering successful customer projects, meeting internal innovation targets, and achieving the required Microsoft certifications. This is a remote position, and for those in Calgary, you\xe2\x80\x99ll have the opportunity to leverage AMTRA\xe2\x80\x99s co-working office space in Calgary.

The main areas of responsibility include:

Design, configure, and support the implementation of Microsoft services and associated functionality:

• Work directly with customers to finalize project requirements by leading discovery and design workshops across the following types of projects

• M365 tenant setup and migration
• M365 governance implementation
• M365 corporate intranets
• M365 collaboration solution implementation
• Microsoft Information Protection implementation
• Ensure M365 services are designed in compliance with customer requirements and technical best practices
• Provide hands-on implementation support for multi-phased projects with dependencies across multiple Microsoft services
• Work with AMTRA\xe2\x80\x99s Technical Architects through project delivery, ensuring architectural plans are implemented as designed

• Support content migrations from legacy systems to M365 services
• Work with AMTRA\xe2\x80\x99s adoption Change Management team to identify end-user impact of implementations to ensure the right training & communications are developed

• 5+ years of relevant Microsoft cloud project delivery across multiple complex customer environments
• Experience in planning, designing, and implementing successful enterprise-scale infrastructure solutions
• A strong understanding of how to design and implement Microsoft cloud services, including:

• Identity
• Exchange
• SharePoint Online
• Microsoft Teams
• OneDrive
• Purview Compliance Center configuration, including Information protection & Data loss prevention

• Highly developed analytical and problem-solving skills; excellent oral and written communication skills
• Ability to engage in multiple concurrent complex projects

• Successful implementations across multiple complex customer environments
• Microsoft certifications / badges, with a preference given to MS-100, MS-101, MD-100, MD-101, MS-500, AZ-104, AZ-204, AZ-500, SC-200, SC-203, SC-400
• Experience implementing or maintaining M365 information architecture in other Microsoft services such as Intune or Defender
• Experience implementing or maintaining Azure services
• Familiarity with Microsoft PowerShell, Windows scripting languages, and IT automation processes
• Demonstrated experience utilizing automation for maintaining and administering the above technologies

Amtra Solutions