Lsa 3 Mill
Winnipeg, MB, Canada
Job Description
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As an information assistant, you will interact with customers of all ages to help create a positive and welcoming library experience for all. You will provide information, help customers access library services in physical and/or digital form and provide programs for all ages and ability levels within the library and community. As an Information Assistant, you will:
- Assist customers in person, over the phone, and online with their information, readers advisory, and room booking needs.
- Instruct customers in the use of the Library\xe2\x80\x99s ILS system, online databases, and Internet resources.
- Assist customers with specialized resources and tools, such as eBooks, the audiovisual resources, online computer bookings as required.
- Assist with public Computer training sessions and provide computer assistance as required.
- Prepare for and host children\xe2\x80\x99s, adult and teen programs, including equipment setup as required.
- Assist in the creation of posters, booklists, reading guides and other marketing tools as assigned.
- Provide tours and orientation sessions as required.
- Assist in the maintenance and development of the collection.
- Take charge of the library or section in the absence of the Branch or Section Head or designate.
- Assist in promoting library materials and services.
- Perform other related duties consistent with the classification as required.
- Undergraduate degree or an equivalent combination of training and experience.
- Demonstrated ability to provide excellent customer-centered service to Children, Teens, and Adults.
- Demonstrated ability to communicate effectively both orally and in writing.
- Demonstrated ability in Reference/Reader\xe2\x80\x99s Advisory work.
- Ability to deal effectively with other staff members.
- Must possess a good general knowledge of literature and a variety of subject areas, as well as of current affairs and trends.
- Knowledge and interest in children\xe2\x80\x99s literature.
- Ability to provide programs for pre-school and school- aged children, teens, and adults.
- Ability to operate A.V. equipment an asset.
- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- A Police Information Check (Vulnerable Sector) Satisfactory to the employer will be required from the applicant(s) or successful candidates(s), at their expense. To obtain a Police Information Check please visit www.winnipeg.ca/police.
- Must be physically capable of performing the duties of the position (i.e. Must be able to lift boxes and equipment weighing 20-25 pounds, and set up tables and chairs in meeting rooms)
- Citizen & Customer Focus
- Respecting Diversity
- Ethics and Values
- Integrity and Trust
- Results Oriented
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Job Detail
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Job IdJD2138467
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWinnipeg, MB, Canada
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EducationNot mentioned