Lead the Lounge Team at Black Rock Oceanfront Resort!
Black Rock Oceanfront Resort is looking for a skilled and enthusiastic Lounge Supervisor to join our Big Beach Lounge team. Set against Ucluelet's stunning coastline, this role is perfect for someone who enjoys leading a team, creating memorable guest experiences, and keeping operations running smoothly.
What this role is about:
Supervising and coaching lounge staff to deliver excellent service
Supporting day-to-day lounge operations, including opening, closing, and system management
Guiding beverage programs and helping staff with recommendations and upselling
Maintaining a welcoming, safe, and polished lounge environment
Collaborating with Culinary and Front of House teams to ensure top-quality service
Collecting feedback to continually improve guest and team experiences
Who we're looking for:
Experienced in hospitality leadership or supervisory roles
2+ years serving experience and beverage knowledge
Serving It Right certified; FoodSafe or hospitality education is an asset
Strong customer service, communication, and organizational skills
Flexible schedule, including evenings, weekends, and holidays
Able to lift up to 40 lbs and manage a fast-paced environment
What we offer:
Competitive pay based on experience
Staff discounts and associate hotel rates
Medical, dental, and life insurance benefits
Team events, volunteer opportunities, and ongoing training
Financial support for relevant education
Low-cost on-site housing if available
Year-round employment
Black Rock Resort resides within the Yuu?u?i??at? - Ucluelet First Nation traditional territory, of whose ancestral lands we work and play.
If you enjoy leading a team, delighting guests, and keeping a lounge running like clockwork, we would love to hear from you.
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