Job Description

Lead the Lounge Team at Black Rock Oceanfront Resort!

Black Rock Oceanfront Resort is looking for a skilled and enthusiastic Lounge Supervisor to join our Big Beach Lounge team. Set against Ucluelet's stunning coastline, this role is perfect for someone who enjoys leading a team, creating memorable guest experiences, and keeping operations running smoothly.

What this role is about:

Supervising and coaching lounge staff to deliver excellent service Supporting day-to-day lounge operations, including opening, closing, and system management Guiding beverage programs and helping staff with recommendations and upselling Maintaining a welcoming, safe, and polished lounge environment Collaborating with Culinary and Front of House teams to ensure top-quality service Collecting feedback to continually improve guest and team experiences

Who we're looking for:

Experienced in hospitality leadership or supervisory roles 2+ years serving experience and beverage knowledge Serving It Right certified; FoodSafe or hospitality education is an asset Strong customer service, communication, and organizational skills Flexible schedule, including evenings, weekends, and holidays Able to lift up to 40 lbs and manage a fast-paced environment

What we offer:

Competitive pay based on experience Staff discounts and associate hotel rates Medical, dental, and life insurance benefits Team events, volunteer opportunities, and ongoing training Financial support for relevant education Low-cost on-site housing if available Year-round employment




Black Rock Resort resides within the Yuu?u?i??at? - Ucluelet First Nation traditional territory, of whose ancestral lands we work and play.



If you enjoy leading a team, delighting guests, and keeping a lounge running like clockwork, we would love to hear from you.