Browns Shoes, a family-owned business established in Montreal in 1940, now with 70 stores across Canada, is synonymous with top international designer collections, luxurious leather goods, and exclusive street savvy fashion for ladies, men and children. Browns is looking for a highly motivated, experienced Fraud Prevention professional who is not afraid of taking on new challenges and responsibilities. The ideal candidate is a critical thinker with strong investigative, analytical & leadership skills, who enjoys working in a fast-paced and technological environment and can work under pressure. The successful candidate will oversee the Fraud Prevention Coordinators, must be a good team player with a positive attitude and have an interest in fraud-detection. Requirements:

• Bilingualism (Spoken and written French/English)
• Organization, efficiency, and multitasking
• Good knowledge of Word, Excel, and Outlook
• Must be discreet, reliable, and highly disciplined
• Flexible work hours (including the possibility of nights and weekends during certain high-volume periods)

Prior experience in the Fraud or Loss Prevention sector is essential. Responsibilities:

• Responsible for assisting stores with all Loss Prevention Programs
• Manage exception reports and cash variances in stores to detect any internal activity
• Assist high-shrink stores with inventory preparations
• Direct inbound calls and provide professional service to stores and customers
• Monitor compliance with store policies and procedures
• Supervise routine tasks (such as reviewing and analyzing exception reports, data collections, queries, etc. in accordance with the framework agreements)
• Be responsible fordetecting and mitigating omnichannel fraud risks
• Develop and maintain an understanding of financial fraud procedures, frameworks, and techniques to assist the department in identifying potential fraud trends to reduce and minimize financial losses

While we appreciate your interest in this role, please note that only selected candidates will be contacted. Thank you for your interest in Browns Chaussures Browns, une entreprise familiale fond\xc3\xa9e \xc3\xa0 Montr\xc3\xa9al en 1940, d\xc3\xa9tient maintenant 70 boutiques partout au Canada. Nous offrons les meilleures marques internationales, des articles luxueux en cuir et des tendances urbaines exclusives pour hommes, femmes et enfants. Nous sommes \xc3\xa0 la recherche d\xe2\x80\x99un(e) professionnel de la pr\xc3\xa9vention des pertes exp\xc3\xa9riment\xc3\xa9 et tr\xc3\xa8s motiv\xc3\xa9 qui souhaite se surpasser, surmonter des d\xc3\xa9fis et contribuer au succ\xc3\xa8s de notre d\xc3\xa9partement de Pr\xc3\xa9vention des Pertes. Le candidat id\xc3\xa9al est un individu \xc3\xa0 l\'esprit critique, ayant de fortes capacit\xc3\xa9s d\'investigation, d\'analyse et de leadership qui aime travailler dans un environnement technologique rapide et qui peut travailler sous pression. Le/la candidat(e) supervisera les coordinateurs de la pr\xc3\xa9vention des pertes et devra avoir un bon esprit d\xe2\x80\x99\xc3\xa9quipe, une attitude positive et un int\xc3\xa9r\xc3\xaat pour la d\xc3\xa9tection des fraudes. Exigences:

• Bilinguisme (fran\xc3\xa7ais et anglais/parl\xc3\xa9 et \xc3\xa9crit)
• Organisation, efficacit\xc3\xa9 et multit\xc3\xa2che
• Bonne connaissance de la suite Office (Word, Excel, Outlook)
• Doit \xc3\xaatre discr\xc3\xa8te, fiable et tr\xc3\xa8s disciplin\xc3\xa9e
• Horaires de travail flexibles (y compris la possibilit\xc3\xa9 de soirs et fin de semaine pendant certaines p\xc3\xa9riodes achaland\xc3\xa9es)

Une exp\xc3\xa9rience pr\xc3\xa9alable dans le secteur de la pr\xc3\xa9vention des fraudes est essentielle. Responsabilit\xc3\xa9s:

• Assister les magasins dans tous les programmes de Pr\xc3\xa9vention des Pertes
• G\xc3\xa9rer les rapports d\'exception et les variances de liquidit\xc3\xa9s dans les magasins afin de d\xc3\xa9tecter toute activit\xc3\xa9 interne
• Aider les magasins \xc3\xa0 forte d\xc3\xa9marque avec la pr\xc3\xa9paration de l\'inventaire
• Diriger les appels entrants et fournir un service professionnel aux magasins et aux clients
• Veiller \xc3\xa0 la conformit\xc3\xa9 aux politiques et proc\xc3\xa9dures du magasin
• Superviser les t\xc3\xa2ches de routine (telles que la r\xc3\xa9vision et analyse des rapports d\xe2\x80\x99exception, collectes de donn\xc3\xa9es, requ\xc3\xaates, etc., selon les accords-cadres)
• \xc3\x8atre responsable de la d\xc3\xa9tection et de l\xe2\x80\x99att\xc3\xa9nuation des risques de fraude omnicanal
• D\xc3\xa9velopper et maintenir une compr\xc3\xa9hension des proc\xc3\xa9dures, structures et techniques de fraude financi\xc3\xa8re afin d\'aider le d\xc3\xa9partement \xc3\xa0 identifier les tendances potentielles de fraude pour r\xc3\xa9duire et minimiser les pertes financi\xc3\xa8res

Nous avons h\xc3\xa2te de recevoir votre candidature ; notez que nous communiquerons seulement avec les personnes retenues. Merci de l\xe2\x80\x99int\xc3\xa9r\xc3\xaat que vous portez \xc3\xa0 Browns! Job Types: Full-time, Permanent Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location