------------- Secondary (high) school graduation certificate
Tasks
--------- Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions
Address customers' complaints or concerns
Professionalism in customer service
Load and unload goods
Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
Record cargo information, hours of service, distance travelled and fuel consumption
Documentation knowledge
--------------------------- Accident or incident reports
Driver logbook
Inspection report (pre-trip, en-route, post-trip)
Maintenance and repair reports
Trans-border documentation
Trip reports