Job Description

POSTING #LOG2025-01

Logistics Technician

The Infrastructure Health and Safety Association (IHSA) is part of Ontario's health and safety system, which includes the Ministry of Labour, Immigration, Training and Skills Development (MLITSD), the Workplace Safety and Insurance Board (WSIB), and four health and safety associations. IHSA is a leader in health and safety education. Through skills-based training, auditing, and evaluation, we provide safety solutions to those who perform high-risk activities. Our goal is to support safe and healthy workplaces free from incidents, injuries, illnesses or fatalities.

Interested in learning more about who we are and what we do? Check out our podcast series: IHSA Podcast IHSA Podcast (ihsasafetypodcast.ca)

Why should you join our team?

Competitive salary with a defined-benefit pension plan for our employees. Comprehensive benefits package including life insurance coverage; dental plan, extended health care, and disability leave coverage. Support for personal and professional growth and development, tuition assistance and membership reimbursement, with an opportunity for potential career advancement. Start at 3-weeks vacation, paid holiday shutdown, wellness days, and discounted gym membership as well. A meaningful, rewarding, and challenging career opportunity to make a positive impact in the health and safety industry.

POSITION SUMMARY:

The Logistics Technician is responsible for operating the stockroom; printing/packing and shipping all internal and external client orders in an accurate and timely manner. The Logistics Technician is also responsible for maintaining a proper storage facility of all collateral material, course training material as well as the operation of the mail and messenger services of the Association. The Logistics Technician reports directly to the Manager, Finance.

DATE OF POSTING:

August 6, 2025

LOCATION:

21 Voyager Court South, Etobicoke, ON M9W 5M7

NUMBER OF VACANCIES:

1

RESPONSIBILITIES:

Monitor all in-person and GP orders; print, package, and ship internal and external orders in a timely manner, prioritizing rush orders. This may also include binding of materials, and product replacement due to supply issues. Performs regular routine deliveries of course materials as well as picking up any returns, incoming mail or other items as necessary. Deliver urgent course materials to consultants in the GTA region as required. Receives all incoming stock and performs inventory checks to cross reference inventory reports on all collateral materials. As well as sending packing slips to the finance department and maintaining up to date manifests of all inbound and outbound parcels/goods. Processes all incoming material returns, ensuring they are properly sorted and returned to stockroom for redeployment. Provide a high-level of customer service by addressing internal and external stockroom-related inquiries or direct inquiries to the appropriate department. This may include providing quotes/pricing for shipments; order tracking details; inventory levels; providing assistance with bulk quantity orders and products, codes, and publication dates. Oversees printer maintenance, including proper printer functions; filling machines, changing parts, paper jams, ensure constant connection to the printer production server, quality control on all in house printed materials, programs and coordinates files through the use of commercial printer software to meet the daily demands of all orders; internal and external customers. Acting as a liaison between printer analysts and IHSA IT staff for trouble shooting and repairing print servers. Copier technical assessment, troubleshooting to printing production copier. Process vendor's transfer and year-end inventory count. Maintain inventory of supplies needed to operate all printing machines for IHSA facilities; office supplies for all internal staff including fulfilling Formstack orders for IHSA home office staff. Responsible for maintaining clear and safe work environment within the stockroom areas, this includes relocating materials and skids, coordinating with facilities for recycling/garbage/skid pick-up and winter maintenance of loading dock; conducting inspections on all hands-on and hydraulic equipment used; and coordination of maintenance of the IHSA company vehicle. Also responsible for monitoring security monitors and respond/escalate as appropriate; assist with lifting and handling of heavy items as needed. Other duties as assigned by management.

Planning & Coordinating:

Print jobs and course materials based on training schedule. Plan out daily activities based on order priority level, addressing printer (production printers) issues in a timely manner to ensure orders are fulfilled on time. Assist with inventory management and receiving of goods, products, and safety supplies. Monitor and update inventory levels of IHSA products/supplies, notifying affected parties when there is low stock and coordinate anticipated future inventory fulfillment date with vendor and affected parties.

Communication:

Communicate with customer service representatives and external print provider to print material supplier for all internal/external products not produced in stockroom. Logistics Technician responsible for notifying CSR if materials are out of stock and anticipated future inventory. Logistics Technician responsible for contacting external print provider to provide material/shipment information for orders processed through the Stockroom and orders fulfilled directly by external print provider.

QUALIFICATIONS:

Post-secondary education completion preferably in Logistics/Distribution or related area. Minimum of one (1) year related experience or equivalent combination of education and experience. Valid driver's license required. Knowledge of MS Office (Word, Excel and Outlook), Great Plains, Adobe, Xerox Fiery Print Server, Xerox Print Engines, Purolator E-ship software, Pitney Bowes mail machine postage updates. Knowledge of inventory, shipping/receiving, mailing and ordering skills. 75% minimum interview score required for consideration.

JOB CLOSING DATE:

August 20, 2025

IHSA is committed to foster a workforce that reflects the communities we serve and to promote fairness, equity, dignity, and respect. We value diversity and show due consideration for each other's opinions, perspectives and uniqueness that creates an all-inclusive work environment where everyone can contribute to their full potential.

IHSA is committed to providing equal opportunity to qualified individuals wishing to join the Association. IHSA will provide accommodation to applicants with disabilities throughout the assessment, selection and recruitment process. Applicants requesting accommodation are asked to advise Human Resources of the nature of accommodation that is required.

Thank you for your interest in IHSA. To be considered for this competition, applicants must include a resume clearly identifying how they meet the qualifications as outlined in this position and be forwarded to Human Resources no later than the date on the job closing. Applications should also include a cover letter and reference the posting #LOG2025-01. This information will be used as part of the selection process. We appreciate the interest of all applicants, however, only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $56,681.30-$66,724.61 per year

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Tuition reimbursement Vision care
Schedule:

Monday to Friday
Application question(s):

Have you completed post-secondary education completion with a minimum of one (1) year related experience or equivalent combination of education and experience?
Work Location: In person

Application deadline: 2025-08-20