Summary: The Logistics Operations Coordinator is responsible for coordinating and optimizing the flow of parcels through the company transportation process. The Coordinator will work with various departments, including shipping and receiving, customer service, warehouse, branches etc., to ensure timely delivery of parcels, efficient use of resources and good services to clients. Responsibilities:
Coordinate and monitor logistics of the movement of parcels and ensure that products are shipped and received on schedule and resolve any issues related to quality that arise
Communicate regularly with different apartments to coordinate shipping activities
Monitor and evaluate the each parcel delivery performance metrics to identify opportunities for improvement
Assist in mapping out the operational procedures for some company functions, such as re-send order and transhipment functions etc.
Collect and analyze data to monitor and optimize logistics operational process
Prepare and process documents for domestic and international shipments
Report weekly and monthly KPI delivery to key clients and the department
Log IT tickets to improve the user experience with our system tool
Coordinate with obtaining ISO certifications
Maintain and update Quality Manual periodically
Prepare and maintain various reports on the progress of work, materials used, rates of production using computerized systems
Provide support and coordination to Head office initiated improvement projects
Back up for other team members when necessary
Requirements:
Bachelor\'s degree in logistics or business administration or a related field
Diploma or bachelor in data analysis is preferred
Related work experience in logistics operation coordination
Excellent Date Analysis skills
Basic IT knowledge
Strong time management, organizational and problem-solving skills
Excellent communication and interpersonal skills
Strong computer skills, including proficiency in Microsoft Office. Data modelling with Microsoft Visio and Microsoft Excel will be a plus
Basic geography knowledge is required
Ability to handle multiple tasks in a fast-paced environment
Customer-oriented
Proactive, resourceful, responsible, independent, and assertive
Good team player
Background of E-commerce is highly recommended
Language:
Fluent in English
Compensation:
Annual salary: $56,160 \xe2\x80\x93$63,000
Terms of employment:
Full-time; permanent
Working hours:
5 days per week, 8 hours per day
Job Types: Full-time, Permanent Salary: $56,160.00-$63,000.00 per year Benefits:
Casual dress
Company events
Dental care
Discounted or free food
Life insurance
On-site parking
Paid time off
Tuition reimbursement
Vision care
Schedule:
8 hour shift
Monday to Friday
Work Location: One location
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