Job Description

Overview

This role combines transportation dispatch and sales support functions within our lumber wholesale operations. The Logistics Dispatcher & Sales Support Coordinator is responsible for coordinating cost-effective trucking, managing customs paperwork, supporting shipment forecasting, and assisting the sales team with logistics updates. The position requires strong organizational skills, familiarity with cross-border shipping, and a customer-first mindset to support the smooth movement of lumber products across our supply chain.

Primary Responsibilities:

Dispatch & Logistics Coordination

Secure freight capacity at or below targeted cost benchmarks. Identify and arrange backhaul or round-trip freight opportunities to optimize transportation spend. Prepare and manage customs paperwork for U.S./Canada cross-border shipments. Monitor and address customs issues to minimize shipment delays. Forecast shipping needs in relation to incoming vessel and railcar arrivals.

Sales & Carrier Support

Send transportation agreements to carriers and ensure all terms are properly executed. Conduct follow-ups with carriers for shipment status updates (e.g., loading and delivery confirmations). Provide timely updates to sales representatives regarding delivery ETAs and order tracking. Coordinate closely with the sales team to ensure accurate and up-to-date communication to customers.

Key Skills & Qualifications

Minimum 2 years of experience in dispatch, logistics coordination, or transportation--preferably within the lumber, building materials, or wholesale distribution industries. Knowledge of customs regulations and documentation processes (U.S./Canada). Experience with flatbed and dry van carriers is strongly preferred. Strong communication, multitasking, and problem-solving abilities. Proficient in Microsoft Office (Excel, Outlook) and transportation management systems (TMS).

Preferred Qualifications:

Familiarity with cross-border transportation and regulatory requirements. Prior experience working with sales teams in a logistics support capacity. Understanding of transportation compliance (weight limits, securement rules, etc.).

Work Environment:

Office-based with regular phone/email communication with carriers and sales reps.
If you are passionate about supporting sales operations and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity as a Logistics dispatcher & Sales Support Coordinator.

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Tuition reimbursement
Schedule:

8 hour shift Day shift Monday to Friday
Work Location: In person