Job Description

Position: Logistics Coordinator Reporting To: Senior Manager, Freight Logistics Services Location: Mississauga, ON Start Date: April 2023
Cedric Millar Integrated Solutions and Our Culture
We are ethical and hard-working professionals that are passionate about providing integrated supply chain management solutions (along with supporting services) to manufacturers and shippers across Canada and the US.
Each member of our team plays an important role in executing best-in-class supply chain solutions with the very best in people, process, suppliers, technology, and business intelligence. As a 4PL provider, we continue to develop collaborative cost-effective solutions that create flow, consistent service and eliminate waste in a customer\xe2\x80\x99s supply chain.
We add value by providing a variety of services: Strategic Supply Chain Management, Freight Logistics Services, Small Package Services, Dedicated/Fleet Management Solutions, Pro-Fit Placement Services, and Consulting and Engineering Services.
The Ideal Candidate

• Commitment to executional excellence and outstanding customer service.
• 5+ Years Logistics experience, preferably in a 3PL/4PL Logistics environment operating all modes and temperature-controlled freight.
• Excellent communication skills \xe2\x80\x93 customers, carriers, drivers, and Cedric Millar team
• Strong relationships established over years of working in the industry.
• Ability to source carriers to meet customer demand at rates that meet or exceed financial targets.
• Experience using Excel, MS Office applications (i.e. Word, PowerPoint).
• Thrives in a busy environment with strong prioritization, organizational, and multi-tasking skills.
• Confidence in problem solving and finding amicable resolutions.
• Experience using Load Boards, e.g., LoadLink, DAT.
• Exceptional negotiation skills.
• Maintain ongoing relationships with customers.
• Strong geographical expertise - understanding of US and Canada, mileage as it relates to the passage of time, including MTO/DOT regulations, spend governance, inclusive of transit time difference based on mode.
• Develop and maintain critical KPI\xe2\x80\x99s to support the brokerage business to ensure that delivery expectations are met, and service failures are proactively prevented.
• Skillfully use negotiation tactics in support of transportation strategy.

Responsibilities

• Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
• Ensure carrier compliance with company policies and procedures.
• Analyze lane data, on-time performance, and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction.
• Communicate with brokers, carriers and the customers to resolve any discrepancies.
• Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
• Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
• Proactively communicate service risks to customers to provide proper resolution.
• Developing strong relationships with all relevant parties including frequent engagement of key stakeholders \xe2\x80\x93 both customers and carriers.
• Strong understanding of Cedric Millar service offerings to expand scope of business with current customers.
• Planning and collaboration with core carriers, pool points and warehouse providers.
• Continued sourcing of carriers and warehouse space to ensure Cedric Millar customer\xe2\x80\x99s have access to capacity when needed.
• Cross training to support your fellow brokerage team members (vacation coverage, etc.)

Soft Skills

• Strong analytical and critical thinking skills.
• Able to understand the impact of decisions on other disciplines.
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to details
• A proactive, \xe2\x80\x9cservice-first\xe2\x80\x9d attitude combined with ability to work independently on projects with tight deadlines and minimal supervision.

Our Commitment to You

• An ethical and fair environment that is inclusive, high energy and best in class
• Training and a structured Onboarding to ensure you are set up to succeed
• Leadership, coaching and mentorship towards a rewarding carrier in Supply Chain
• The ability to participate in cross functional initiatives that will allow you to grow professionally and personally
• Competitive overall compensation package that includes paid time off, full benefits and bonuses
• An ongoing communication framework with senior leaders and company ownership
• A deep understanding of how your role supports the company\xe2\x80\x99s strategy, and how the company\xe2\x80\x99s strategy supports you

Cedric Millar is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, color, ethnic origin, language, citizenship, religion, gender identity, sexual orientation, age, family status, disability, physical and/or mental handicap or financial ability.
While remaining alert and sensitive to the issue of fair and equitable treatment for all, Cedric Millar is committed to helping individuals with disabilities participate in the workplace and ensure equal opportunity to compete for jobs. If you require accommodation, please email jane.tozer@cedricmillar.com for further assistance. Please note this email address is intended for use only to request accommodation as part of the application process. Any other correspondence will not receive a response.