Job Description

Logistics Coordinator
Status:
Regular, Full time
Location:
Coquitlam, British Columbia

Reports to the Warehouse ManagerKEY ACCOUNTABILITIES

• Source carriers to meet customer demand at rates that meet or exceed financial targets. Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failure (70%)
• Build Customer Relationships: Consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, problem solving etc. (10%)
• Carrier Relationship: Productive carrier relationship development, AP Discrepancy resolution, cover loads, handling and management of difficult situations, etc. (10%)
• Liaise effectively with sales and administrative personnel to ensure interdepartmental communication is timely and accurate (10%)

MAIN RESPONSIBILITIES

• Receiving/coordinating orders from customers and scheduling deliveries accordingly
• Manage the pick-ticket process - code, highlight and sort pick tickets as they print
• Liaise with production on order priorities
• Liaise with shipping on urgent requirements
• Liaise with sales on order updates, issues and ETA's
• Verify that OPEN PICK TICKETS are accounted for through Open Pick Ticket Report
• Planning/forecasting deliveries with sales team, operations and carriers
• Overseeing ticketing & reporting processes
• Providing direction and training (driver orientations) for people new to the quarry
• Working with carriers and internal sales team to provide competitive pricing and ensure accurate invoicing
• Working with carriers/customers in the event of an incident, including assistance with incident investigation & documentation
• Communicate effectively both verbally and in written communication with all vendors, customers, and internal resources.
• Maintaining ticketing & reporting processes
• Coordinate with sales regarding inbound and outbound shipments.
• Enter material receipts into company ERP system and file necessary quality documents.
• Material handling, inventory allocation, and general assembly assistance.
• Complete incoming inspection on raw material, hardware and finished goods. Tag and allocate as necessary.
• Packaging, preserving, and crating of high-quality products for shipment to customers.
• Shop and/or equipment cleaning and maintenance.
• Other duties as assigned.

QUALIFICATIONS

• High school diploma required,
• Post-secondary education in Logistics/Supply Chain, or industry accreditation preferred
• 5 years experience in a Logistics / Planning & Scheduling position required
• Strong computer skills: proficient in the Microsoft Office suites (specifically MS Excel).
• Mechanical aptitude, including knowledge and use of hand tools and forklifts.
• Industry Expertise (Transportation industry knowledge, including key terminology; and general knowledge of primary customer industries)
• Experience with Transportation Management software
• Geographical Expertise (Geographical understanding of the continental US and Canada).
• Strong attention to detail.
• Organizational skills and able to multi-task
• Ability to work in a team or autonomously.
• Self motivated and displays willingness to learn.
• Ability to adapt to a fast-changing work environment.
• Able to maintain a positive and supportive attitude
• Eager to learn and grow within the company
• First Aid certification an asset

What's in it for you
Voted Great Place to Work, you can build an interesting and challenging career with possibility of advancement as well as continued personal and professional development. Noramco has always given its employees the opportunity to develop their autonomy, professional skills and competencies. By joining us, you will integrate a team of motivated, competent, and engaged team players. Our Total Rewards package focuses on our human capital to create an environment where our employees can reach their full potential.
What we offer:

• A fast-paced, dynamic, empowering and friendly work environment open to today's reality.
• Competitive salary and participation in our generous profit-sharing program that recognizes the individual contribution of our employees. There is no limit to your ingenuity; you are encouraged to create, improve, learn and surpass yourself.
• Flexible benefits program where you can choose the benefits and levels of coverage that are right for you:

• Health, dental, paramedical & vision care, and prescription medication

• Short- and long-term disability benefits because you never know what the future holds

• Supplemental Health Insurance

• Life insurance

• Employee Assistance Program (EAP) with Telemedicine

• Travel Insurance

• Reimbursement of training expenses to acquire new skills and advance your career within the organization
• RRSP with generous employer contribution
• Possibility of contributing to a TFSA with a favorable group rate
• Post-graduate scholarship program for children of our employees
• Employee discounts on purchases
• Free parking
• Electric vehicle charging stations in many of our locations

Noramco ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.
We thank all applicants for their interest, however, only those under consideration will be contacted.
The masculine gender is used solely to simplify the text.Job Type: Full-time