Job Description

Candidate must live in Calgary or the Greater Calgary Area

Coordinate, monitor and post loads on external freight management websites Negotiate with carriers to obtain optimal freight rates while establishing and maintaining service relationships Collaborate with stakeholders to ensure efficiency, effectiveness and excellent customer service Ensure shipping guidelines are adhered to according to customer requirements and specifications Coordinate shipments and communicate booking information and instructions Determine terms and conditions for freight lanes, while ensuring carrier confirmation and shipment verifications Validate and troubleshoot issues in shipping / customs documentation Ensure certifications, insurance and package documentation is up to date for carriers Responsible for finding viable solutions to problems and notifying involved parties Track accessorial and detention charges and update the internal transportation management system Track and trace rail cars Participate in tracking and tracing of loads Available to provide occasional carrier support via phone and email afterhours Accept verified customer tenders Verify and schedule pick up and drop off appointments Communicate with shippers and receivers to confirm pick up and drop off procedures Communicate with carriers to monitor freight movement and escalate issues with unresponsive carriers Maintain positive customer relations by updating customer websites with load information Problem solve load appointment issues or conflicts and amend times Ensure accounting receives original tenders once delivery is completed Work as a part of the team to ensure every load is completed without errors Perform additional duties as assigned Must have experience and knowledge of AXON & Load link software programs
Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking
Work Location: In person