Job Description

Schedule: FT
Job Type: Hybrid
Salary Type: Salary
Req #: 1823
About the Role
Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, work directly with specific accounts/customers by managing carrier performance, supporting operational excellence, cost savings, and procuring carrier capacity. This position is based at our Oakville, ON office. Standard department hours are Monday through Friday, 8:00 AM to 5:00 PM.
What the Candidate Will Do

• Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
• Account/Operations support - provide assistance to Uber Freight Operations to assist with regular KPI review, carrier performance management, and proactive analytical support to help identify and implement continuous improvement opportunities
• Manage, develop, coordinate, and optimize carrier relationships. Classify carriers by role (strategic, core, etc.) and invest time as appropriate
• Develop and strengthen strategic relationships with key carriers by leading engagement initiatives across all levels, facilitating execution-focused meetings between carrier Sales/Ops teams and Uber Freight account teams.
• Analyze customer data, including bid and spot freight activity, to identify sourcing needs and promote cost-effective solutions that deliver measurable value to the customer.
• Provide end-to-end strategy and execution support for Uber Freight-facilitated transportation procurement events (RFPs and mini-bids), including recommending new carriers based on data analysis and insights into the shipper's network and broader transportation market.
• Evaluate carrier performance and compliance across key metrics-including tender acceptance, on-time service, shipment visibility, and adherence to bid commitments-by analyzing actual results against bid responses and identifying costs outside of contracted rates at weekly, monthly, and quarterly intervals.

Basic Qualifications

• High school diploma or GED equivalent
• 1-2 years of related experience in Transportation/Logistics/Supply Chain
• Canada over the road transportation experience

Preferred Qualifications

• Bachelor's degree in Transportation Logistics or Supply Chain Management
• Knowledge of Federal Regulations (Including DOT, FMCSA, CSA, HOS, etc.)
• Possess deep knowledge of major transportation modes-including Truckload, LTL, Intermodal, Rail, Dedicated, and Private Fleets-with hands-on experience analyzing and managing Truckload operations at a shipper, carrier, or 3PL.
• Reporting and Analytics (Ability to run BI reports; validate information; understand reports, offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)
• Knowledge of Microsoft and/or Google Tools

About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit .
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our .
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Skills Required