Job Description

Logistics and Customer Service Coordinator - Canmore

Location: Canmore, Alberta

Type: Full-time

Salary: $50,000

Benefits:

Paid time off

Extended health care

Dental care

Vision care

Company events

Overview

We are looking for THE BEST Logistics and Customer Service personnel! We're a growing company that is looking to add to our talented and exciting team.

Are you looking for a role in the stunning Canmore region? Join

Bow Valley Supplies

as our

Logistics and Customer Service Coordinator

and help us deliver best-in-class service to customers across the hospitality, municipal, healthcare, and commercial sectors.

At Bow Valley Supplies, we don't just sell products--we provide solutions that help businesses maintain cleaner, safer environments. This is your chance to be part of a dynamic operation, work with a supportive team, and make a real impact in a fast-growing company.

What You'll Be Responsible For

You'll oversee the support and delivery of products from our Canmore location--part warehouse, part storefront. Your responsibilities will include:

Logistics coordination:

Oversee the scheduling and coordination of deliveries and pickups, optimizing logistics for timely and cost-effective transportation.

Delivery:

Deliver products for key customers with company trucks

Customer service and support:

Address customer inquiries, handle complaints, and assist with product selection to maintain high levels of customer satisfaction.

Receive and process orders:

help to manage customer orders from receipt through to dispatch, ensuring accuracy and timely fulfillment.

Shipment management:

Receiving and sorting incoming shipments

Inventory Management:

Help with ordering of products based on customer demand - Monitor inventory levels and place orders to maintain stock availability, keeping customer demand in mind.

Inventory Reconciliation

: Track inventory levels and reconcile discrepancies to maintain accurate records.

Product Logistics:

Operate a forklift and use manual pallet jacks for loading and unloading supplies.

Asset Maintenance:

Administer preventative maintenance to delivery vehicles and warehouse equipment to ensure proper functioning and safety practices for warehouse operations.

Facility Safety & Maintenance:

Maintain a safe, clean, and well-organized workplace in line with company and regulatory standards.

What We're Looking For

We're seeking someone who thrives in a customer-focused environment, is naturally performance driven, and brings practical experience in fulfilling retail or warehouse operations.

You'll need:

Proven experience in logistics coordination, delivery operations, or warehouse/distribution environments Strong customer service skills with a track record of resolving issues effectively and maintaining positive client relationships Solid organizational abilities and attention to detail, with experience in order processing and inventory management Comfortable operating warehouse equipment (e.g., forklifts, pallet jacks) and performing basic equipment/vehicle maintenance Ability to work independently, prioritize tasks, and adapt in a fast-paced environment Valid driver's license with a clean driving record; experience with light truck delivery preferred Physical capability to handle warehouse tasks, including lifting up to 30 lbs and standing/walking for extended periods Proficiency with basic computer applications for order entry, inventory tracking, and shipment scheduling

Why Join Us?

$50,000 annual salary

Core hours of 8:00-4:30pm

Work in one of Alberta's most beautiful communities Collaborative and supportive team culture Opportunity to lead with autonomy and make a visible impact Join a proudly Canadian company helping businesses across Western Canada stay safe, clean, and compliant

About Us

Bow Valley Cleaning Supplies is a trusted supplier of cleaning and sanitation products based in Canmore, Alberta. As part of the

Cleanslate Cleaning Supplies

family, we're proud to serve our community with a wide range of high-quality products, personalized service, and expert advice.

We believe that clean spaces support healthier people and stronger businesses. Whether it's a mountain lodge, a school, or a local cafe, our mission is to equip clients with the tools they need to stay safe, efficient, and confident in their environment.

Learn more at bowvalleysupplies.ca

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

Dental care Extended health care Life insurance Paid time off
Work Location: In person

Expected start date: 2025-09-02