Job Description

Job Opportunity: Logistics Administrator & Dispatch Coordinator

Bullwhip Logistics

is an industry-leading courier and 3PL provider in Winnipeg, dedicated to reliability and professional service excellence. Due to our recent expansion and successful acquisition of major public sector contracts--including the

City of Winnipeg

--we are seeking a highly organized

Logistics Administrator & Dispatch Coordinator

to join our office team.

The Role

This is a multi-faceted administrative position designed for a professional who thrives in a fast-paced environment. You will serve as the operational hub of our office, ensuring that our high-stakes government and commercial contracts are executed with 100% accuracy.

Key Responsibilities

1. Customer Service & Order Management

Intake & Communication:

Act as the primary point of contact for clients, managing incoming orders via local and toll-free telephone lines.

Contract Relations:

Communicate directly with Project Authorities to resolve scheduling issues or address service concerns promptly.

2. City Courier Dispatching

Route Coordination:

Manage the daily dispatching for "Scheduled" and "As-Required" courier services across North and South Winnipeg.

High-Stakes Logistics:

Coordinate time-sensitive medical runs as well as all kinds of courier and freight orders with drivers

Dynamic Scheduling:

Adjust routes and driver assignments to accommodate late-night pickups and varying airline flight times.

Freight Brokerage & Logistics Administration

Network Coordination:

Manage freight movements and brokerage operations across North America, servicing a diverse portfolio of commercial and government clients beyond municipal contracts.

Requirements Analysis:

Consult with customers to deeply understand their specific freight requirements, ensuring the correct equipment and service levels are selected for every load.

Carrier Management:

Responsible for the strategic booking of trucks and carriers, vetting partners to ensure they meet Bullwhip's high standards for safety and reliability.

Stakeholder Communication:

Serve as the central communication link between the shipper, the carrier, and the consignee to ensure all parties are aligned on pickup and delivery expectations.

Transit Oversight:

Proactively monitor freight in transit to ensure timely delivery, providing regular and transparent status updates to clients throughout the shipping process.

Compliance & Documentation:

Assist in maintaining meticulous records for audit purposes, including the management of bills of lading, proof of deliveries (PODs), and contract-specific reporting.

Requirements

Experience:

Previous experience in logistics, dispatching, or freight brokerage administration is highly preferred.

Organization:

Exceptional ability to manage multiple schedules and documentation requirements simultaneously.

Communication:

Advanced proficiency in English (written and oral) to interact with government personnel and departmental representatives.

Technical Skills:

Proficient in data management (Excel/spreadsheets) for record-keeping and financial auditing purposes.

Why Join Bullwhip Logistics?

Growth Potential:

Be part of a company that is actively securing long-term federal and municipal contracts.

Professional Environment:

Work within a structured system that values accountability, safety, and high-quality assurance.

Stable Future:

Contribute to the success of contracts with multi-year extension options.
Job Types: Full-time, Part-time

Pay: $16.00-$20.00 per hour

Work Location: In person