Job Description

For over 35 years family owned and operated, Pride Marine Group has been creating personalized watercraft experiences. We don't just sell boats--we help bring customer's visions for a life well lived to reality by connecting them to the vessel that will take them where they want to go.

We are currently looking for a Location Manager to oversee our awesome team of Crew Members at our Balsam Lake location. The Location Manager is responsible for ensuring all customers receive a premium service experience and all expectations are met by overseeing our day-to-day operations. As a leader, our Location Managers model our mission, vision and values and possess a strong work ethic.

Job Duties

Provide leadership for employee relations through effective communications, coaching, training, and development

Ensure the effectiveness of employees through strategic hiring, assignment of duties, discipline, and dismissal

Ensure employees have clear goals and are aware of expectations

Plan and conduct meetings with employees to communicate sales targets, goals, and projects

Ensure all sales employees maintain a high level of product and service knowledge on an ongoing basis

Celebrate successes and foster an atmosphere of success

Administer disciplinary action in accordance with established procedures

Ensure that all employees comply with company policies, procedures, and ethical standards

Handle customer concerns, disputes and issues in a professional, courteous and timely manner

Model and champion the company's dedication to providing excellent customer service

Work with Service Manager to ensure Service achieves goals

Ensure cleanliness of all grounds and facilities

Must comply with Health and Safety policies and Standard Operating Procedures

Job Requirements

Pleasure Craft Operator Card (nice to have)

Ability to effectively communicate both verbally and in writing

Effective leadership skills, with a strong focus on mentoring and motivation of employees

Three years of experience in a management role and five years of experience

in a related industry

Degree in business administration, management, or a field related to the industry an asset

A well defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills

Ability to supervise and motivate a team to achieve and exceed their goals

Work Conditions

Regular overtime including evenings and weekends during peak season

Interaction with customers/clients, and the public at large

Occasional travel

Able to work in variable work environments/conditions

If you think you are the right candidate for the job, please submit your resume. For more information on Pride Marine Group, you can check out our website or social media. We look forward to hearing from you.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.

We are an equal opportunity employer that welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $70,000.00-$90,000.00 per year

Additional pay:

Bonus pay
Benefits:

Casual dress Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Schedule:

10 hour shift 8 hour shift Holidays Monday to Friday Weekends as needed
Ability to commute/relocate:

Kawartha Lakes, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Management: 3 years (preferred) marina, dealership, hospitality or related: 3 years (preferred)
Work Location: In person

Expected start date: 2025-06-16