Job Description

Closing Date (MM/DD/YYYY): 10/05/2025
Worker Type: Term (Fixed Term)
Language(s) Required: English
Term Duration (in months): 15
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $53,805 - $72,795
Work with a national team responsible for ensuring the efficient, consistent, and accurate delivery of loan maintenance and loan administration, enabling the delivery of optimized loan processing and FCC's customer experience.
What you'll do:

• Process a variety of loan administration activities to customer accounts
• Ensure the integrity of loan information, compliance to policy and procedures and achievement of service and quality standards
• Build relationships and provide support and direction to internal partners and external contacts

What we're looking for:

• Organized and detailed multi-tasker with strong technical expertise, who can make decisions while respecting tight deadlines
• Confident communicator comfortable dealing with internal and external partners, providing direction and feedback
• Customer-focused approach with strong teamwork, partnership and people skills
• Analytical thinker who is focused on finding solutions, and resolving issues
• A keen eye for details and familiarity with procedure with a drive for quality, service and accuracy

What you'll need:

• A diploma or certificate in business or commerce and at least two years of related experience (or equivalent combination of education and experience)
• Specialized knowledge of mortgages, lending processes, security, banking and loan products
• A detailed-oriented approach to tasks

You belong here
At FCC, we're committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations
To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

Skills Required