Job Description

The Fergus Load Planner is responsible for maximizing truckload shipments between company warehouses and customers. The incumbent will enter, schedule, and track loads to ensure proper load delivery.

SCOPE OF RESPONSIBILITY:

SPECIFIC DUTIES/ACCOUNTABILITIES

1. Work with internal customers, including order entry, production, shipping, and receiving, to ensure loads are scheduled to make specific arrival dates to customers.

2. Utilize tools including SAP/TM/Maxload to build customer shipments and determine the most cost-effective method of planning including any customer-based tools with special requirements.

3. Monitor tools to identify past due orders and expedite planning process.

4. Work with carriers to ensure timely planning, pick-up and delivery of all outbound loads.

5. Mentor and train other load planners on proper procedure and protocol as well as back up to each other.

6. Track outbound shipments as requested/required.

7. Daily reporting to manufacturing groups to advise each item that is needed to complete loads to assist with our COT performance.

8. Plan/track/expedite intercompany stock transfers needed to complete customer orders to prevent order shortages including back up for Purchasing.

9. Understanding the RGA process and arrange transportation for all customer returns in Fergus Truck Centre radius.

10. Analyze outbound freight to determine where cost savings can occur and present findings including Direct Ship options.

11. Proactively identify transportation savings opportunities including the use of our freight policy, demurrage and CP Day of Week.

12. Help develop and maintain process and procedural manuals.

13. Cube orders to maximize truckload capabilities to reduce freight expenses and to meet customers' expectations.

14. Compile daily/monthly reports of cubing activity or other related items, as needed.

15. Serve as the point of contact for expediting customer shipments.

16. Assure proper communications between all company departments, carriers, and customers.

17. Facilitate complete and on-time analysis and management.

18. Plan and expedite intercompany transfers as needed to complete customer orders and cover shortages.

19. Assign Fergus Truck Centre activities such as driver schedules, driver trip sheets, and truck maintenance and equipment knowledge.

20. Understanding Safety, Emergency and C-TPAT procedures.

21. Maintain the Chep Pallet program buy reviewing and reconciliation of invoices and inventory levels including delivery arrangements.

22. Managing the specialized product process for Prime time and the Rental Business.

23. Serve as the point of contact for managing and prioritizing the orders in our build to order/tankless production cell.

24. Perform other duties as needed or as directed.

BASIC QUALIFICIATIONS:

o Two-year degree in business or related field

o Minimum of 3 years related work experience

ADDITIONAL QUALIFICATIONS:

Strong computer skills, especially MS Office and internet browsers Experience in SAP, Max Load, and other transportation/distribution management systems, preferred Strong communication skills Ability to multi-task and work under time/date driven deadlines Strong customer orientation, sense of urgency, and problem-solving skills Good understanding of kanban/inventory management Basic MRP/MPS knowledge Good use of geographic/routes/map skills Understanding lead times, EDI and the EMP/URG delivery process. College or Bachelor's degree in business, preferred.
A.O. Smith Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For more information please contact Human Resources or access our Accessibility Plan at www.hotwatercanada.ca

Please submit your resume and cover letter to Human Resources by October 14, 2025

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Vision care
Ability to commute/relocate:

Fergus, ON: reliably commute or plan to relocate before starting work (required)
Experience:

Load Planning: 1 year (preferred)
Language:

French (preferred)
Work Location: In person