Linux Engineer
Toronto, ON, Canada
Job Description
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Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries. The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers. Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360\xc2\xb0 cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting. We have team members in the US, UK, Canada, and India. Our remote work policy allows us to accommodate our employees\' need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio. WE OFFER:
- Remote work arrangement
- Competitive salary
- Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
- An inclusive parental leave policy
- Uncapped paid vacation time off
- 10 paid holidays
- 10 paid sick days
- 32 hours of paid volunteer time off
- RRSP matching
- Training and growth opportunities
- A multicultural and diverse team
- A supportive work environment
- Social events
- Agio swag
- And more
- Provide consistent and thorough updates to clients
- Be a subject matter expert and trusted advisor to our clients\' technology staff
- Ensure you are always considering the clients\' security when implementing new technologies or making changes.
- Engage with clients, lead projects, and be a technical escalation point for support staff.
- Become an expert in one of our top client containerized environment
- Become proficient in other listed job requirements
- Must be a self-starter, able to work through issues from start to finish with little assistance, reporting on the root cause, providing recommendations for resolution.
- Should have previous hands-on Linux server experience and must be comfortable with taking escalations on advanced server issues from the rest of the support organization.
- On-call is required as a part of this role and expected to be available when necessary to take escalations from systems engineers and team leads.
- Must be flexible to work long days or weekends when necessary for client implementations, systems upgrades, or other projects.
- Expected to work as part of a team, not on an island, and be openly collaborative when working through issues with other team members so they can address issues during future occurrences.
- Should be comfortable speaking to clients regarding their technology needs and making recommendations
- Strong ability to troubleshoot issues and perform root cause analysis
- Ability to troubleshoot and solve issues promptly.
- Ability to work from a ticketing system and provide quality updates to clients and teams.
- Ability to document all work completed and train support staff on client systems.
- 3-5 years\' Linux server administration experience including but not limited to:
- Strong understanding of troubleshooting in a complex Enterprise environment.
- Strong understanding of Enterprise Infrastructure and how Linux servers fit into it.
- Strong understanding of Linux patch/package management
- Strong understanding of File System Technologies including (NFS, GlusterFS, AutoFS, Samba, CIFS)
- Strong understanding of OS performance tuning
- Strong understanding of rsync
- Strong understanding of using OS tools to diagnose hardware issues
- Strong understanding of Kerberos authentication
- Shell scripting
- 2-4 years\' Storage/Network experience from Linux/UNIX perspective
- Ability to troubleshoot SAN issues
- Ability to troubleshoot iSCSI.
- Ability to troubleshoot networking issues
- 2-3 years\' experience in centralized authentication services, e.g.,
- 1-3 years\' experience working with containers is a must. Docker preferred.
- 1-3 years\' experience in Automation tools, e.g., Ansible, preferred
- 2-3 years\' VMWare ESXi preferred. Candidates lacking experience in this area will be expected to learn these technologies quickly and apply their knowledge to client environments.
Agio is a blend of who we are and what we aspire to be. As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best selves. We welcome all interested individuals to apply and encourage applications from people with disabilities, diverse ethnic and cultural origins, veteran status, and people from all races, religions, gender identities, sexual orientations, and expressions. We encourage you to apply if you see a fit between you and the opportunity.
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Job Detail
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Job IdJD2141382
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationToronto, ON, Canada
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EducationNot mentioned