Job Description

About Metta Lifestyles:

Metta Lifestyles is a rapidly growing Canadian company committed to operating first-class retirement communities in Toronto and Ottawa. Our team shares a passion for delivering best-in-class care. A key differentiator at Metta Lifestyles is our expertise in heavier care services and our extensive Memory Care program. We offer a wide range of living and care options to ensure the needs of our residents are met with convenience, flexibility, and peace of mind.

As a focused and dynamic team, we are open to new ideas and are seeking energetic, compassionate individuals to join us as we continue to grow.

About the Position:

The Lifestyles and Memory Care Manager plays a vital leadership role in enhancing residents' quality of life by overseeing the development, implementation, and evaluation of meaningful programming that supports the social, physical, intellectual, emotional, vocational, and spiritual well-being of all residents--including those in Memory Care.

This Manager leads a team and collaborates across departments to create an inclusive, stimulating, and person-centered environment for all residents, regardless of cognitive or physical ability.

Key Responsibilities:

Develops, oversees, and evaluates programming that supports resident well-being across all domains: social, physical, emotional, cognitive, vocational, and spiritual; Leads and delivers specialized programming for residents in Memory Care, ensuring all activities are dementia-informed and person-centered; Supervises and supports the Lifestyles team, including recreation staff and volunteers, ensuring effective and compassionate delivery of programs; Manages program schedules for both Assisted Living and Memory Care areas, ensuring balanced and appropriate engagement opportunities; Prepares and distributes monthly calendars, newsletters, and communications for residents and families; Oversees the recruitment, training, supervision, and recognition of volunteers; Leads Resident Council and other resident engagement forums as directed by the General Manager; Collaborates with clinical and support teams to ensure programs are adapted to meet the changing needs of residents; Ensures high levels of resident engagement and monitors participation across programs, adjusting offerings accordingly; Maintains a safe, inclusive, and creative program environment for all residents, including those in secure Memory Care environments; Builds and maintains partnerships with community organizations, local businesses, and event vendors to enrich program offerings; Manages the department budget and forecasts expenditures responsibly; Maintains accurate records and reports for programming, resident attendance, and satisfaction; Participates as a member of the site's management team and contributes to strategic planning and continuous improvement; Promotes the residence's reputation for excellence in resident experience and quality of life. Other duties as assigned.

Qualifications:

Minimum of three years' leadership experience in a recreation, wellness, or lifestyle services role within a retirement, long-term care, or healthcare setting; Strong experience working with individuals living with dementia and/or in Memory Care environments; Post-secondary education in recreation therapy, gerontology, social work, or a related field; Previous experience supervising staff and managing departmental budgets; Excellent planning, organizational, and time management skills; Proficient in Microsoft Office and other program-planning or reporting tools; Strong interpersonal and communication skills to interact effectively with residents, families, team members, and community partners; Current First Aid/CPR certification; Knowledge of the aging process and ability to adapt programs to a wide range of abilities; Creativity, empathy, and a passion for enhancing the lives of older adults; Availability to work flexible hours, including evenings and weekends as required.

Join Us!

We are looking for a talented and passionate professional who thrives in a fast-paced, team-oriented environment. In return, we offer a competitive compensation package, health benefits, and an excellent work-life balance. Apply to join us now!

All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required.

Metta Lifestyles is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

Job Types: Full-time, Permanent

Benefits:

Dental care Employee assistance program Extended health care On-site parking Paid time off Vision care
Application question(s):

Are you based in Toronto? Tell us about your experience on activities and memory program. Do you have any experience in retirement home / Long Term Care facilities?
Work Location: In person