Join the Member Experience team and help build a culture that delivers on the promise we make to our members - feel welcome, feel comfortable and feel healthy. We're not looking for just average because we're not your average club. That's because our goal is to be recognized as North America's premiere affordable luxury fitness brand. With that goal in mind, it all starts with you!
In our clubs, our Lifeguards play a very important role. They work hard day in and day out to provide a fun and safe environment in the pool area, so our members leave with an experience they look forward to each day. Your typical work day will be fun, educational, but it will also bring the responsibility of ensuring the safety of our members too.
Your availability: 3- 6 hours. Sunday afternoon.
We've got so much more we want to tell you about, so here it goes:
The Role
Our Lifeguards are responsible for providing best in class water safety, knowledge and coaching to participants. You will also:
Respond to emergency situations and perform rescue techniques and first aid
Maintain constant surveillance of members and guests in the pool and on the pool deck
Ensure that all safety and lifeguarding procedures are adhered to
Ensure members adhere to pool conduct rules and guidelines
Provide exceptional customer service to meet the diverse needs of members
Build and sustain relationships with new and existing members
Stay current on Lifeguarding and safety techniques, to enhance performance
Proactively address any member concern or issue related to pool safety and/or escalate them to the Operations Manager
Accountable for maintaining and upgrading certifications
Qualifications
Related Lifeguarding experience is required
Current Lifesaving Society Instructor (LSI) certification is required
Standard First-Aid and CPR-C are required and must be maintained throughout employment
Ability to react calmly in emergency situations
Basic understanding of pool operations and water chemistry
Flexibility regarding assigned work hours, including morning, days, evenings, and weekends
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