Job Description

Req ID: 22413
Vacancy Type: Part-Time
Number of Positions: 5
Closing Date: 11/21/2022

Job Summary

Licensed Servers are responsible for positive customer interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs, making them feel welcome. They prepare and serve food and alcohol products, accept orders and cash handling directly from guests, and maintain a clean work area. Servers will be required to work a flexible schedule that includes evenings, weekends and holidays.

Duties and Responsibilities

• Receive and process customer orders accurately
• Complete customer cash and electronic payment transactions accurately
• Prepare and serve food products
• Following guidelines set by Region of Peel with regard to food safety practices
• Following guidelines set by Alcohol and Gaming Commission of Ontario (AGCO) with regard to alcohol safety practices
• Ensuring all surfaces are cleaned and sanitized regularly
• Maintain cleanliness of machines and utensils throughout the shift and during end of day procedures
• Ensuring cleanliness of self - including hand washing procedures and tidiness of clothing/uniform.
• Follows and adheres to FIFO (first in - first out) storage processes ensuring product rotation when restocking product displays
• Maintain organization of back room stock
• Review expiration dates and use product accordingly to reduce wastage
• Clean and shutdown equipment; ensure closing duties are performed in conjunction with closing and cleaning checklist; ensure all product is put away; and complete inventory counts
• Follow and adhere to all opening and closing cash handling policies and procedures including printing/reviewing of reports and completing DSR packages and balancing of float and revenue at the end of each shift
• Follow regulations set out by AGCO
• Provides customer service as staff is the first point of contact for customer inquiries

Skills and Qualifications

• Positive, and enthusiastic with excellent communication skills.
• Prior experience working as a server an asset
• Ability to provide exceptional customer service and deliver excellent guest experience.
• Silverware & EZLink POS Experience an asset
• Smart Serve Certificate or willing to obtain it prior to starting
• Knowledge of WHMIS and Occupational Health & Safety
• Emergency First Aid Certified or willing to obtain it prior to starting
• Light lifting required of up to 40 pounds

Hourly Rate/Salary: 15.54 - 17.28
Hours of Work: up to 40
Work Location: Civic Centre
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation Division , South District
Non-Union/Union: Non Union

COVID-19 Update: As per the City's Employee Recruitment Policy, all external candidates (including previously employed individuals) must show their Fully Vaccinated Confirmation or apply for and receive confirmation of a creed or medical exemption from the City before their first day.

A Criminal Record and Judicial Matters Check (Level 2) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.