Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

Working Arrangement Hybrid



As a Licensed Insurance Advisor, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner.

We have customers waiting to speak with you, we generate the leads.

This is a unique opportunity for motivated salespeople who already hold a valid LLQP license, or who have the right skills to obtain this requirement before your start date. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees.

What will you be doing?

Handling inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance

Making outbound calls to clients who have shown interest in discussing our options.

Assisting clients through online chats, and other digital channels

Providing advice, discovering client needs, and offering solutions to meet those needs

Accurately recording needs analysis, and other client information through an online system

Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis

Building rapport with clients through professional, personalized service to foster your own sales pipeline

Supporting various marketing/sponsor campaigns

Being the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improve

Who are we looking for?

High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skills

People that love to obsess about customers, and thrive in an environment where they are part of a successful team

People who are motivated by sales targets, and who want to take control of their total earnings potential

You can seamlessly move between an open office environment, and working from home

You demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chat

You show strong attention to detail when gathering client information, conducting a thorough needs analysis, offering personalized solutions, identifying sales opportunities, and closing the sale

You have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reached

You are comfortable navigating multiple programs/screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systems

The following would be assets for you to have:

Telephone sales, or call centre experience

Insurance experience dealing with Accident & Sickness, and Life Insurance

Post-secondary degree: however, equivalent business experience is strongly considered

Familiarity with Salesforce, or other CRM tools

Bilingualism in English & French is an asset

Flexibility - we are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10am-5pm EST on Saturdays

What can we offer you?

A competitive compensation package including a base salary, and a monthly performance incentive to accelerate your earnings potential

A comprehensive benefits package, including Group Benefits from day one, paid vacation, and a group RSP matching plan, and future enrollment in our Global Share Ownership Plan

A dedicated 4-week training program designed to have you ready to join our sales team

A collaborative working environment which fosters friendly competition

Ongoing coaching and support from your direct leader, dedicated peers, and other members of our department

Our Values at Manulife

Own it - We feel empowered making decisions and take action to deliver our mission

Think big - Anything is possible. We can always find a better way

Share your humanity - We build a supportive, diverse and thriving workplace

Get it done together - We're surrounded by an amazing team. Do it better by working together

Obsess about customers - We predict their needs and do everything in our power to satisfy them

Do the right thing - We act with integrity and do what we say

#LI-Remote

#M-CA-IN-CM

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .