We are seeking a professional and personable Leasing Agent to join our property management team. The ideal candidate will be responsible for managing leasing activities, engaging with prospective tenants, and maintaining positive relationships with current residents. This role requires excellent communication skills, attention to detail, and familiarity with property management software such as Yardi. The Leasing Agent will play a vital role in ensuring a smooth leasing process and promoting a positive community experience.
Duties
Greet prospective tenants and conduct property tours to showcase available units
Manage leasing inquiries via phone, email, and in-person interactions using professional phone etiquette
Process rental applications, verify references, and perform background checks
Utilize Yardi or similar property management software for data entry, lease documentation, and record keeping
Negotiate lease terms with prospective tenants to reach mutually beneficial agreements
Maintain up-to-date knowledge of property features, pricing, and availability
Assist with administrative tasks such as filing, data entry, and maintaining tenant records
Follow up with prospective tenants to convert inquiries into signed leases
Provide excellent customer service to current residents and address any concerns or questions promptly
Requirements
Prior experience with Yardi or other property management systems is highly preferred
Strong office experience and administrative skills including data entry and filing
Proven sales ability and customer service skills to engage prospective tenants effectively
Knowledge of property management practices and CMMS systems is a plus
Excellent negotiation skills and the ability to build strong customer relationships
Professional phone etiquette and communication skills
Ability to work independently and as part of a team in a fast-paced environment
Previous experience in office settings or customer-facing roles is advantageous
High school diploma or equivalent; additional education or certifications related to property management is desirable
Job Type: Full-time
Pay: From $33,598.86 per year
Work Location: In person
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