Job Description

Job Overview

We are seeking a professional and personable Leasing Agent to join our property management team. The ideal candidate will be responsible for managing leasing activities, engaging with prospective tenants, and maintaining positive relationships with current residents. This role offers an opportunity to work in a dynamic environment where excellent customer service and organizational skills are essential. The Leasing Agent will play a key role in ensuring occupancy goals are met while providing exceptional service to all clients.

Responsibilities

Greet prospective tenants and conduct property tours, highlighting features and amenities Manage leasing inquiries via phone, email, and in-person interactions with professionalism and courtesy, demonstrating strong phone etiquette Utilize property management software such as Yardi to input data, process applications, and maintain accurate records Assist with the application process, including screening applicants and verifying references Prepare lease agreements and ensure all documentation is completed accurately and efficiently Follow up with prospects to convert inquiries into signed leases and maintain ongoing communication to foster positive customer relationships Maintain organized filing systems for tenant records, lease documents, and correspondence Collaborate with maintenance teams using CMMS systems to coordinate move-ins and address property needs Support administrative tasks such as data entry, filing, and managing customer relationship management (CRM) systems Negotiate lease terms with prospective tenants while ensuring compliance with company policies and regulations

Qualifications

Prior experience in office administration, property management, or leasing preferred Strong knowledge of Yardi or similar property management software is highly desirable Excellent customer service skills with the ability to handle inquiries professionally and courteously Proven sales ability with a focus on negotiation and closing deals effectively Experience in data entry, filing, and administrative support functions Knowledge of CMMS systems is a plus Exceptional organizational skills with attention to detail for maintaining accurate records Strong communication skills including effective phone etiquette and interpersonal abilities Ability to work independently as well as part of a team in a fast-paced environment
This position offers an engaging work environment where your skills in customer service, sales, and administration will contribute directly to the success of our property management team.

Job Types: Full-time, Part-time, Permanent

Pay: $60,000.00-$120,000.00 per year

Expected hours: 40 per week

Work Location: In person