Job Description

RESPONSIBILITIES:
Leasing

• Encourage appointments or viewings with all prospective resident callers or walk-ins
• Qualify prospective residents to determine their needs and suitability as candidates
• Tour prospective residents through suites for lease
• Answer phone calls and give out leasing information as dictated by policy/procedure
• Shop competition through phone calls and site market surveys
• Assist with the composition of newspaper advertisements
• Compile and update listings of available rental units

Renting & Administration

• Prepare, process rental applications
• Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects
• Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs
• Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner
• Utilize computerized property management system to record transactions and run various operating reports

Marketing & Business Development

• Maintain an overall focus on enhancing the customer experience
• Hold open houses
• Create and prepare any newsletters, flyers and written summaries of available suites
• Communicate with prospective residents requiring information
• Help coordinate resident events (socials etc.)
• Assist Regional Coordinator of Marketing & Development where required

REQUIRED SKILLS & EXPERIENCE:

• Exceptional customer service skills
• Strong interpersonal skills
• Experience in sales
• Excellent written and oral communication skills
• Maintain a professional and presentable appearance at all times
• Strong command of MS Office products: Word, Excel, PowerPoint
• Self starter with high degree of initiative, creativity and flexibility
• Experience with leasing apartments or selling condominiums an asset

#INDHP

To apply for this position please send resumes to pmcareers@realstar.ca