Job Description

Company Information:

CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.




We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.




We're always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit www.cibcmellon.com/experience.

Position Overview:

The Learning Specialist plays a key role in developing, delivering, and evaluating learning solutions that support organizational goals and employee development. They will collaborate with subject matter experts (SMEs), managers, and other stakeholders to assess training needs, design engaging learning experiences, and ensure effective implementation. This role requires a strong understanding of adult learning principles, instructional design methodologies, and learning technologies.

Responsibilities:

Design, develop, and deliver in-person, virtual and eLearning training solutions Facilitate employee onboarding, workshops, and learning sessions Customize learning programs to meet department-specific needs Conduct learning needs assessments through interviews, surveys, and data analysis Identify knowledge gaps and collaborate with L&D management to recommend training strategies aligned with business objectives Develop engaging and interactive course materials, presentations, job aids, and eLearning modules Source and curate external content to supplement learning resources Assist in the administration of Learning Management Systems (LMS) for tracking participation, reporting, and evaluations Coordinate logistics for training sessions, including scheduling and communication Monitor and evaluate the effectiveness of training programs using surveys, assessments, and performance data Implement continuous improvement strategies based on learner feedback and business outcomes Partner with HR and business leaders to ensure alignment with organizational priorities Act as a resource for employees seeking development opportunities

Qualifications:

University degree or equivalent 2-4 years experience in learning and development, training, or instructional design roles Facilitation and presentation skills Proficiency in instructional design tools and LMS platforms Excellent project management and organizational skills Ability to analyze data and report learning outcomes Knowledge of the financial services industry Strong interpersonal and communication skills Problem-solving and critical thinking Collaboration and stakeholder engagement Continuous learning and adaptability

CIBC Mellon's Values:

Get it Right Every Day: Deliver service excellence while always acting with the highest ethical standards

Put Clients at the Centre: Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward

Be One Family: Challenge, empower and recognize your colleagues

Take Ownership: Speak up, speak out, and make things better