Job Description

Located in Calgary, AB and reporting to the Vice President, Learning & Development, you design, develop, and facilitate instructional material for both internal and external audiences. You demonstrate and utilize effective needs analysis, project management, influencing, course development, and evaluation skills. You get excited about independently and collaboratively developing entry and advanced level learning materials for a variety of audiences and about a variety of topics, but primarily focused on our Morgan Stanley at Work offering. Mostly importantly, you have a team-before-self way of working


This is a unique time in our team, as we are building a unified global strategy for learning at Morgan Stanley at Work. If you love the thrill of learning design strategy, building content, and launching programs, read more to see more about the role. Bonus points if you have a passion for Financial Services.

Responsibilities

Independently and collaboratively design and develop entry and advanced level course content for both internal and external audiences under tight deadlines and in multiple modalities. Utilizing a variety of multimedia technology and authoring tools, with an emphasis on promoting interactivity and/or gamification as appropriate (Articulate Storyline). Conducting effective needs analysis, project management, influencing, course development, and evaluation conversations with a variety of audiences. Effectively liaise between content experts to gather, create, validate, update, and retire content on an iterative basis and under tight timelines. Evaluate learning material use & effectiveness and make changes as applicable to ensure maximum learning retention. Plan and conduct information-gathering activities with subject matter experts (interviews, stakeholder sessions, engagement events, etc.) to collect information required to produce appropriate documentation. Provide guidance and learning opportunities to team members regarding current learning methods, multimedia tools, content types, and testing formats. Support implementation of training through interaction with team members and customers Produce and maintain written documentation (such as user manuals, guides, and other documentation as required). Work with MS control partner groups to ensure materials are approved for internal/external audiences and are marketed appropriately. Facilitate and present training sessions for employees and clients.

Qualifications

Proven success (2-5 years' experience) with instructional design with a focus on adult education across various applications and technologies, including multimedia, curriculum, and course development skills. Degree, diploma or equivalent training (completed or in progress) in a related discipline (Information Design, Instructional Design, Technical Writing or Curriculum Development) is required. Attention to detail and strong copy-editing skills. Proficiency using a variety of software platforms for curriculum and course development, such as Articulate Storyline/Rise, Adobe Captivate, Adobe Illustrator, and Adobe Photoshop. Experience using AI tools such as ChatGPT is an asset. Have a strong eye for design and the ability to execute on creative concepts High level of comfort with learning complex technical concepts through a variety of approaches, including eLearning, self-directed learning, and hands-on experience. Proven communication and meeting facilitation skills to communicate effectively with technical subject matter experts in determining business needs. Proven ability to make appropriate decisions and deliver results under tight timelines and in ambiguous circumstances. Demonstrated competency with common technology and technical concepts, including but not limited to email, internet, Excel, Powerpoint and Word. Strong attention-to-detail and problem-solving skills. Experience with global financial institutions and or software as a service in an agile environment is an asset. Comfortable in a fast-paced and

evolving environment

which includes ongoing learning and training opportunities.

Please note:

samples of work will be requested from those candidates selected for an interview. Employees will be required to come into the office 4 days a week.


Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.


It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.


Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.


To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.


Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.