Job Description

Ever felt like you're drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience.

Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all!

The Job - Lead Water Damage Technician

At On Side, Lead Water Damage Technicians (WDTs) lead the team, going wherever a burst pipe, blocked drain, sewer backup (yes, sometimes it's one of those situations) or other water-related disaster calls.

Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day!

Working as a team, WDTs mop up the mess to ensure everything is shipshape and ready to get back to the pre-disaster state.

What you bring:

A Lead WDT brings a bunch of abilities to their work, the most important being a 'get it done!' attitude. Additional abilities include:

IICRC S500-1999 Standard and Reference Guide for Professional Water Damage Restoration certification.

Knowledge of structural drying procedures

Ability to perform structural drying assessments in accordance with IICRC guidelines

Ability to complete multi-unit structural drying assessments

Leadership abilities and experience leading a team

Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)

Organized with a good sense of time-- you're rarely late and know where all your tools are

Physically fit

A safety-first mindset

Valid driver's licence and a clean criminal record (we do check)

Ability to communicate in English

Past industry experience (although not required) that can translate into success as a WDT includes: Water Damage Manager, lead hand, Water Damage Technician, plumber, janitor, vac truck operator, technician.

Other stuff that will contribute to your success but isn't required:

Knowledge of 3D Imaging

Of Note

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement.

What's in it for you?

We're an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we're able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn't wait for an invitation, but we're in the business of dealing with party crashers, and we've done it for over 40 years!

We have branches from Victoria, BC to St. John's, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we're growing--YOU could be the next great addition!

Job Types: Full-time, Permanent

Pay: $25.00-$31.00 per hour

Additional pay:

Overtime pay
Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking RRSP match Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday On call Overtime Weekends as needed
Application question(s):

Do you have a valid (or expired) IICRC certificate? Do you have industry experience as a Water Damage Technician in Disaster Relief Restoration? If yes, how many years? Please describe why you would make a great lead: Are you ready to take on responsibility as a Lead and have the confidence to start right away, OR, will you need more time to adjust to the role. Please explain. Are you physically fit? Can you lift 35lbs and walk upstairs when required? Are you capable of repetitive heavy lifting? Moving equipment, furniture and boxes are the norm in this position so being physically capable is a requirement. Are you able to work a Rotating On-Call Schedule (Responding to emergency calls after business hours)? This is additional to scheduled daytime hours. Are you a good communicator? This job requires in-depth discussions with homeowners and co-workers. Being patient and calm is a must. Please describe your capability and attitude when dealing with all people: This job is for an experienced Water Damage Tech, familiar with the Restoration Industry and dealing with homeowners. It will be required to start working in a Lead capacity on the job. If you do not meet the requirements for the Lead, are you interested in discussing a non-lead role? (the wage range would be different from what is posted)
Do you consider yourself to be tech savvy? Restoration work requires documentation and tracking throughout your workday. Do you have computer, phone, and/or tablet/iPad experience and are comfortable using various computer programs? Cross training is required for this role. Successful candidates will be trained in Demolition and remediation. Are you able and willing to train and work in other roles? Are you able to work later than scheduled when required? A job often requires an additional hour or two of overtime to be fully complete. Being available to work a bit extra to get the job done is helpful (vs returning the next day for a quick finish). Overtime is paid same day.
Licence/Certification:

Canadian Driver's License (required)
Work Location: In person