Job Description

:Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a good perk to you? If you answered yes to any of these questions, Resorts of the Canadian Rockies is the place you want to work.The Role:We are looking to fill the position of Support Specialist/POS Administrator. Reporting to the VP of IT, this Calgary office-based position will lead the rollout of a new online POS system across multiple ski resorts. The ideal candidate will be a self-starter who isn\'t afraid to ask questions to get the answers they need.Come join our team and enjoy perks such as discounts on lodging and lessons, endless ski/snowboard privileges, employee events, food, and beverage discounts, and much more!You Will:\xc2\xb7 Be responsible for overseeing the implementation, maintenance, and optimization of the POS system.\xc2\xb7 Drive revenue growth through innovative POS solutions.\xc2\xb7 Collaborate with department leaders to build and upload products to our central online POS.\xc2\xb7 Provide guidance to team members on troubleshooting inquiries related to online POS.\xc2\xb7 Perform data entry and run various reports related to online POS.\xc2\xb7 Communicate via Microsoft Teams, email & telephone with POS provider.\xc2\xb7 Know and adhere to the policies, rules and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook.You Have:\xc2\xb7 Strong attention to detail and organizational skills.\xc2\xb7 Experience with POS software system (e.g. Intouch) or equivalent is required.\xc2\xb7 Demonstrated proficiency with computer systems and windows-based software is required.\xc2\xb7 Exceptional written and verbal communication skills are a must.\xc2\xb7 French language skills considered an asset.\xc2\xb7 Ability to develop rapport and strong working relationships with various team members.\xc2\xb7 Comfortable working in in office setting.\xc2\xb7 Flexible availability during peak periods.\xc2\xb7 Previous customer service experience an asset.\xc2\xb7 A basic understanding of products sold at Resorts an asset.\xc2\xb7 A passion for outdoor sports and activities considered an asset.We Offer:\xc2\xb7 RCR 4 Mountain Ski Pass & Reciprocal Mountain opportunities.\xc2\xb7 RCR Summer Mountain Bike & Golf Pass.\xc2\xb7 Fun and Exciting Employee Events.\xc2\xb7 Group Health Plan.\xc2\xb7 Professional development opportunities.\xc2\xb7 Various Employee Discounts on Company Products and Services.\xc2\xb7 A dynamic and collaborative work environment.Whether it\'s the mountain culture or just a love for skiing or boarding, Resorts of the Canadian Rockies is the place to be. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Resorts of the Canadian Rockies; however only those candidates selected for an interview will be contacted. If you are interested in the position, please apply online with your resume and cover letter. Experience the Ultimate.

Resorts of the Canadian Rockies