Job Description

COMPANY OVERVIEW:
The Globe and Mail is a national icon and Canada\xe2\x80\x99s most recognized media brand.

We\xe2\x80\x99re also an international award winner for data visualization, design, and creative storytelling. A digital innovator with a global client list for our in-house AI-powered optimization, prediction and automation platform. And a place where Canadians come for the best journalism in the country.

We aim to reflect Canada in the stories we tell and in our workforce. The Globe is a proud partner of Pride At Work, Canadian Centre for Diversity and Inclusion, and a signatory of the BlackNorth Initiative. We understand our staff have lives outside of the office and offer flexible work arrangements and support programs. We also provide training and mentorships to staff to ensure you\xe2\x80\x99re able to grow and challenge yourself and your abilities.

No matter what your role at The Globe, you\xe2\x80\x99ll be part of an organization dedicated to making a difference to Canada.

POSITION OVERVIEW:
Does designing customer-centric solutions for next generation AI-integrated news media products excite you? Do you love creating holistic user experiences, design systems, and the prospect of solving for the needs of today\xe2\x80\x99s current news, business and financial readers?

As Lead Product Designer, you will be a part of the core UX team to create a compelling subscriber experience focusing on The Globe and Mail website. Bring your experience building and shipping complex applications and software to play a key role in ensuring that we continually evolve the user experience to be personally rewarding for our news, business and finance readers.

RESPONSIBILITIES:

• Design world-class experiences that allow our audience to achieve their goals within The Globe and Mail\xe2\x80\x99s primary news and financial content on the website in a way that feels simple, elegant and understandable
• Collaborate with and mentor our junior designer to design interface concepts, prototypes, and UI elements that elevate the user experience across all digital products while adhering to the overall design approach
• Conduct user research and feedback sessions to validate user problems and design solutions with our audience
• Continuously collaborate with other designers, your product manager partner and engineers, and stakeholders in other departments from discovery through to delivery.
• Contribute to our evolving design system to ensure consistency across platforms and products
• Contribute to our product strategy and grow your professional self as you evangelize the impact of your great work and learning across the organization.

QUALIFICATION:

• 6-8 years of experience designing digital products
• Your passion for user experience and design thinking, a strong desire to be innovative within the news, content publishing and media industry
• Demonstrable conceptual thinking and clarity in oral communication and documentation
• Orientation to detail with your ability to work quickly to create wireframes, interaction design, design specifications and finished front-end designs
• Confidence through experience with talking to customers and facilitating user feedback sessions
• Experience working with a design system: you
• Experience working with data and metrics, and your proven ability to translate both qualitative and quantitative improvements to the user experience
• A positive attitude that embraces diversity and inclusion in the workplace: you\xe2\x80\x99re open-minded, mature, and willing to improve your
• Extensive experience using design tools Figma, Miro, Google docs
• Basic front-end coding comprehension such as CSS, HTML, how digital tech works on a high level to facilitate communication with your engineering partners

Your portfolio should include case studies that demonstrate:

• Problem framing and opportunities to support user and business needs
• The process by which you develop your solutions, including research you did and the constraints and potential trade-offs you encountered
• Your criteria for success and how you measure your solutions and outcomes
• What you learned from the process and how it\xe2\x80\x99s made you a better designer

It would be wonderful if you also have:

• Experience outsourcing work such as illustration, working with agencies
• Adjacent skills like illustration, animation, video
• Experience leading design workshops with team members and stakeholders
• Experience working with AI and machine learning
• Experience working in a financial related industry

SALARY: Commensurate with qualifications and experience.

VACCINATION POLICY:
All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked.

THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACE

The Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.

The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.