Job Description

About the Role

We are seeking a hands-on Lead Maintenance Technician to lead our hotel maintenance team and ensure the property is safe, functional, and guest-ready at all times. This role is responsible for day-to-day repairs, preventive maintenance, and coordinating priorities for the maintenance team while supporting ongoing projects and vendor work.

Key Responsibilities

Leadership & coordination

Lead the daily maintenance function: review work orders, prioritize tasks, and coordinate coverage for guest rooms, public areas, and back-of-house. Provide direction and coaching to maintenance team members to ensure safe, timely, and high-quality work. Coordinate vendor visits, quotations, and follow-ups; ensure work is completed to standard and documented. Communicate clearly with Operations/Housekeeping/Front Office on priorities, room status impacts, and timelines.

Repairs & preventive maintenance

Troubleshoot and repair general building systems and hotel equipment, including (as applicable): HVAC/basic refrigeration, plumbing, electrical, carpentry, drywall/patching, painting/caulking, doors/locks, fixtures, and appliances. Complete preventive maintenance routines and inspections; address recurring issues to reduce repeat calls and downtime. Respond promptly to guest maintenance requests with a service-focused approach.

Safety, logs & inventory

Follow all safety procedures and ensure team adherence (PPE, ladder safety, lockout/tagout practices where applicable). Maintain accurate logs and documentation (work orders, maintenance records, meter readings, inspections, incidents). Maintain parts/tools inventory and organize storage; request materials as needed.

Projects & energy savings

Support small projects and renovations: scope, plan, coordinate, and follow through to completion. Identify energy-saving opportunities and support efficiency initiatives through maintenance best practices.

Requirements

3+ years of hands-on building maintenance experience (hotel experience strongly preferred). Proven ability to lead day-to-day maintenance priorities and guide a small team. Solid working knowledge of preventive maintenance and troubleshooting (HVAC, plumbing, electrical, general repairs). Comfortable using tools, reading basic manuals, and diagnosing issues logically. Strong communication, professionalism, and a guest-service mindset. Basic computer skills (email, work orders/CMMS, simple spreadsheets/logs). Ability to lift up to 50 lbs, climb ladders, and work in mechanical rooms and varied conditions. Pool/spa experience/certification Valid driver's license preferred.

Assets (Preferred)

Trade certification or coursework (HVAC, Electrical, Plumbing, etc.). WHMIS, Working at Heights, lockout/tagout training. Experience in a unionized environment.
Job Type: Full-time

Pay: $25.00-$30.00 per hour

Benefits:

Company events Dental care Discounted or free food Extended health care On-site parking Paid time off Vision care
Work Location: In person