Job Description

WHAT IS THE OPPORTUNITY?

Digital Document Handling (DDH) team is seeking a Senior Scrum Master to help drive the Transformational, Regulatory and Technology Modernization initiatives. The ideal candidate is a collaborative leader with deep agile delivery experience who can guide teams through medium-to-complex projects that seamlessly align with both business priorities and technical needs.


As a Senior Scrum Master, you will coach and guide teams to embrace agile principles, foster collaboration, and remove delivery roadblocks. You will work closely with Product Owners, Business System Analysts, and Solution teams to ensure dependencies are identified early, risks are managed proactively, and projects are executed effectively.

WHAT WILL YOU DO?

Lead Agile Delivery:

Facilitate medium to high complexity agile initiatives from initiation through delivery Provide oversight to ensure alignment with RBC Agile/Scrum practices Identify, track, and manage cross-team dependencies, risks, and impediments Provide transparency into delivery healthy through clear reporting of status, milestones and risks Drive a culture of continuous improvement in agile maturity, delivery quality and collaboration

Team activity facilitation:

Facilitate discussions leading to collective decision-making, goal setting and conflict resolution within the team. Remove impediments to delivery success through the proactive management of external dependencies, problem-solving, and the development of new solutions or approaches to ongoing challenges. Accountable for creating and maintaining the appropriate vehicles for open communication within the scrum team (e.g. tracker boards) to create a trusting and safe team environment.

Cross-functional Communication:

Communicate cross functionally, ensuring transparency of progress and outcomes Facilitate status updates, product demos and retrospectives, ensure timely and accurate project reporting

Coaching:

With the assistance from Agile CoE, provide proactive coaching to the team and recommend continuous improvement of processes to optimize team productivity

WHAT DO YOU NEED TO SUCCEED?

Must have:

Project / Program Agile delivery experience (medium-to-large scale initiatives) in a dependent multi-agile team environment, using influence to facilitate to outcomes, including practical experience facilitating all key Scrum ceremonies - Sprint Planning, Daily Stand Up, Sprint Review, and Sprint Retrospectives. Ability to apply RBC Agile Management Framework and well documented Agile techniques (User Stories, Acceptance Test Driven Development, Continuous testing, etc.). Experience providing team level metrics on a sprint by sprint basis around key performance indicators and provide a release level burn up to project anticipated release dates for the next product increment. Experience producing sprint burndowns to track intra sprint progress and highlight areas of improvement for future sprints. Advanced knowledge of Atlassian products (specifically Jira and Confluence). Certified Scrum Master / Agile Practitioner

Nice-to-have

:

Additional Agile certificaiton (e.g. SAFe) is an asset Ability to facilitate between and influence key decision makers Experience managing enterprise and digital projects Working knowledge of Planview Enterprise One

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Flexible work/life balance options Opportunities to do challenging work

Job Skills

Agile Methodology, Coaching Others, Conflict Management, Decision Making, Group Problem Solving, Information Technology (IT) Infrastructure, Quality Management, Results-Oriented, Scrum (Agile), Staying Focused

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-09-05

Application Deadline:

2025-09-16

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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