Job Description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary . City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits . Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.




As the Lead Hand Quality Controller, you will provide inspection, quality assurance assessment, and review of contracted maintenance for multiple contracts for Calgary Transit. Primary duties include:

• Collect, review quality assurance and provisions under Calgary Transit contracted services to ensure contractor obligations and commitments are fully met. Specifically janitorial, landscaping, and snow removal contracts.
• Provide verbal and written reports to the Contract Management and Accountability Leader and team, consultants, and contractors.
• Originate and compile contract specifications and tender documents for a variety of activities. Ensure contract work is completed according to schedule, design, and applicable specifications and drawings.
• Conduct the quality control of contractor employees with facilitating contractor ID cards, security clearances, and orientations.
• Facilitate supply inventory and work closely with contractors and other Calgary Transit groups to initiate repairs and maintenance. Includes facilitating recovery of some lost and stolen property found on Calgary Transit property and coordination with Calgary Police Services.
• Minimize public inconvenience while enforcing all environmental regulations, bylaws, notifications, and deficiencies, as required.
• Investigate incident reporting, implementing, and monitoring changes to eliminate such events.
• Innovative thinking to plan and execute a system to track and monitor various deliverables of contracts.
• Investigate and respond to Council requests, and public inquiries received through 3-1-1\xe2\x80\x99s Customer Service Request (CSR) system, email, or telephone.
• Attend project/contract start-up and progress meetings to coordinate services and resolve issues regarding contract deliverables. Review work order requests.
• Maintain constant contact and liaison with clients during the contract and construction projects to resolve issues as required.

Qualifications

• A High School Diploma or equivalent (e.g. GED) with at least 5 years of related experience in a supervisorial janitorial position.
• Previous experience in providing estimates, technical reporting writing, and supervisory and inspection of janitorial work is required.
• Intermediate proficiency with Microsoft Office (Word, Outlook, Excel, and PowerPoint).
• A valid Class 5 Alberta Driver\xe2\x80\x99s License (or provincial equivalent) with no more than 6 demerits, and no current suspensions or charges pending.
• Previous experience with The City of Calgary procurement process will be considered an asset.
• Ability to obtain a City of Calgary Operator\'s Permit and rules training for LRV right-of-way access.
• Effective communications skills with demonstrated technical and analytical skills, the ability to work with minimal supervision, an aptitude for reacting quickly to changing priorities will set you apart for success in this role.
• Attention to detail, with an ability to multitask and take initiative, relay technical information in a clear manner, convey issues accurately and investigate complaints thoroughly is required for success in this position.

Working Conditions: Field work is conducted at numerous locations, in various weather conditions, and does include cleaning of biohazards.

Pre-employment Requirements

• 
  A security clearance will be conducted.
• 
  Successful applicants must provide proof of qualifications.

Pre-employment Drug Test: An offer of employment for this position will be conditional on an applicant passing a pre-employment drug test. This test assesses for use of drugs including cannabis. Failure to pass a pre-employment drug test may prevent an applicant from being hired into any safety sensitive position for a period of up to twelve months.














Union: ATU Local 583

Business Unit: Calgary Transit




Position Type: 1 Temporary (up to 24 months)

Location: 610 3 Street SE




Compensation: $32.67 - 36.61 per hour

Days of Work: This position works a 5 day
work week with 1 day off in a 2 week cycle.




Hours of work: Non-Standard 40 hour work week




Audience: Internal/External

Apply By: January 18, 2023





Job ID #: 306729