Job Description

About Us

Coldwell Banker Electric Realty is a locally rooted, agent-centric real estate brokerage serving Peterborough, the Kawarthas, and surrounding communities. Our mission is simple and intentional, to support our agents at the highest level so they can build strong, sustainable businesses and deliver exceptional service to their clients.

We believe that when agents are well supported, everyone wins. From concierge level in office service to thoughtful systems, training, and culture, everything we do is designed to remove friction from our agents' day-to-day work. We are seeking a Lead Concierge Associate who embodies professionalism, hospitality, and a genuine desire to support others while serving as a key part of our agents' daily success.

Position Overview

As the Lead Concierge Associate at Coldwell Banker Electric Realty, you will play a critical, agent facing role within the brokerage. You are often the first point of contact for agents, clients, and visitors, setting the tone for a professional, welcoming, and well run office environment.

This position is fundamentally agent-centric. Your primary focus is providing a high level of concierge support to our agents so they can stay focused on production, client service, and growth. In addition, you are responsible for ensuring that all shared brokerage spaces are clean, organized, and consistently presentable, reflecting the high standards of our brand.

Key Responsibilities

Greet and welcome all agents, clients, and visitors in a warm, professional, and approachable manner Serve as a daily support resource for agents by assisting with administrative tasks, questions, and general office needs Manage the front desk and ensure reception and common areas are tidy, clean, and presentable at all times Maintain the cleanliness and organization of shared spaces including reception, boardrooms, kitchen, and agent work areas throughout the day Answer incoming calls and direct inquiries accurately and efficiently Assist with data entry, broker loading, filing, document preparation, and organization Coordinate and schedule meetings, appointments, and internal bookings for agents Act as a knowledgeable point of contact for brokerage services, listings, systems, and processes Monitor office supplies and liaise with management regarding restocking and basic operational needs Collaborate closely with leadership and support staff to ensure a seamless, professional agent and client experience Contribute to an efficient, polished, and welcoming office environment that supports productivity and brand standards

Qualifications

Previous experience in a receptionist, concierge, or office support role, real estate experience is considered an asset Strong interpersonal and communication skills with a service-oriented mindset Professional appearance and a calm, welcoming presence Excellent organizational skills with the ability to multitask and prioritize Proficiency with Microsoft Office Suite Experience with BrokerBay, MoxiWorks, and Lone Wolf is an asset Familiarity with real estate terminology and workflows is an advantage A strong sense of ownership, accountability, and attention to detail Ability to work independently while collaborating effectively with a team

Benefits

Competitive salary with opportunities for growth within the brokerage Health, dental, and life insurance coverage Access to an Employee Assistance Program Comprehensive training and ongoing professional development A supportive, collaborative, and agent-focused work environment The opportunity to be part of a respected and growing local brokerage
If you are a confident, personable, and experienced professional with a passion for real estate, we want to hear from you! Join Coldwell Banker Electric Realty and help us set the standard for exceptional customer service in the Peterborough real estate market.

How to Apply:

To apply for the Lead Concierge (Receptionist) position, please submit your resume and a cover letter detailing your relevant experience and explaining why you're the perfect fit for this role.

Coldwell Banker Electric Realty, Brokerage is committed to fostering a diverse and representative workforce and an inclusive work environment. Accommodation for people with disabilities will be available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Pay: From $37,500.00 per year

Benefits:

Company events Dental care Discounted or free food Employee assistance program Extended health care Life insurance On-site parking Vision care
Work Location: In person