Job Description

Pour obtenir une traduction en francais de l'offre d'emploi suivante, veuillez envoyer un courriel a careers@ontariohealth.ca. Les demandes seront traitees dans un delai de trois jours ouvrables et la periode de depot des demandes sera prolongee de trois jours.

To obtain a French translation of the following job posting, please email careers@ontariohealth.ca. Requests will be addressed within three business days, and the application window will be extended by three business days.
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:Fully paid medical, dental and vision coverage from your first day a health care spending or wellness spending account a premium defined benefit pension plan three personal days and two float days annually three weeks' vacation to start (for individual contributors), increasing to four weeks after two years career development opportunities a collaborative values-based team culture a wellness program a hybrid working model participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.
Here is what you will be doing
As the Lead, Change Management and Adoption, you will drive the strategic development and execution of initiatives that support the adoption of Ontario Health's digital and virtual services. You will also provide senior-level leadership on projects related to Data for Connected Health (DCH), contributing to strategic planning and high-impact deliverables.
You will serve as a trusted advisor and subject matter expert to leadership within Digital Excellence in Health (DxH) and across Ontario Health, collaborating with internal teams, external partners, and clinical and administrative stakeholders to advance business priorities.
Here is what you will need to be successful
Key ResponsibilitiesChange Management Leadership: Design and implement change management strategies to support the adoption of digital and virtual health services across the province. Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including senior leaders, provincial partners, and clients. Strategic Communications & Enablement: Develop and deliver toolkits, training materials, and communications that support readiness and adoption. Project Execution: Lead planning and delivery of operational and strategic initiatives, ensuring alignment with organizational goals. Process Optimization: Document current-state workflows and support the design and rollout of future-state processes. Client-Centered Analysis: Conduct business and client requirements analysis to inform change management and engagement strategies. Subject Matter Expertise: Provide coaching and mentorship on product readiness tools and service offerings across customer communities. Problem Solving & Escalation: Identify care delivery challenges and collaborate with peers to develop and escalate solutions. Continuous Improvement: Champion innovation to enhance deployment, operational efficiency, and client experience. Leadership & Mentorship: Support junior team members through coaching, training, and knowledge sharing.

Education & ExperienceBachelor's or Master's degree in Business, Health Studies, Public Administration, or related field. Certification or experience in adult education or training delivery. 5-7 years of experience in healthcare project/program management. Experience in clinical/health informatics and data management. Proven ability to engage stakeholders and lead business discussions. Familiarity with Microsoft Office, Project, and Project Server. Experience in the broader healthcare and/or healthcare IT sector.

Knowledge & SkillsDeep understanding of change management principles and digital health adoption. Knowledge of Ontario's healthcare landscape, including home and community care. Familiarity with privacy legislation, especially PHIPA (2004). Working knowledge of DxH service offerings and toolkits. Cultural sensitivity and awareness of underserved populations. Experience with quality improvement and data analysis is an asset.

Core CompetenciesStrategic decision-making with organization-wide impact. Strong analytical, problem-solving, and communication skills. Ability to influence and persuade stakeholders to achieve program goals. Exceptional organizational and multitasking abilities. Emotional intelligence and empathy in stakeholder engagement. Adaptability to shifting priorities and evolving business needs. Leadership through integrity, creativity, and enthusiasm. Skilled in navigating crucial conversations and leading productive meetings. Passionate about delivering results and fostering team success.

Location: Ontario (currently hybrid; subject to change)Ontario Health supports a hybrid work environment and has office locations across the province. We welcome applications from candidates residing anywhere in the province of Ontario.
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Employment Type:
Temporary + (Fixed Term) Full time
Contract Length:
15 Month(s)
Salary Band:
Band 6
External Application Deadline Date:
September 10, 2025
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations, Metis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.