Basic Purpose:
The Laundry Attendants contribute to the consistency of departmental and brand standards by ensuring that the cleanliness of all linens is maintained. They are passionate about serving others and working as a team with associates from all departments. Major Responsibilities and Duties (to fulfill major purpose): \xc2\xb7 Collects dirty linens used by guests and prepares for washing, ensuring color separation. \xc2\xb7 Achieve standards of cleanliness and presentation as laid out in procedures, brand standards and SilverBirch standards \xc2\xb7 Sorts torn and stained linens. \xc2\xb7 Sorts and counts articles to verify quantities on laundry requisitions \xc2\xb7 Washes and dries the linens before transferring to ironing area \xc2\xb7 Assists guests and team with any laundry issues \xc2\xb7 Maintains the cleanliness of the laundry area including the cleaning of lint traps \xc2\xb7 Loads linens into washers and dryers \xc2\xb7 Report any found property following the lost and found procedures and guidelines \xc2\xb7 Ensure the security of keys, company information, guest information and guest rooms at all times \xc2\xb7 Report unsafe work conditions, areas requiring repair or suspicious person to the Department Head \xc2\xb7 Understand and practice the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers\xe2\x80\x99 instructions \xc2\xb7 Utilizes personal protective equipment such as gloves and biohazard disposal containers when required \xc2\xb7 Use and clean equipment with care; reporting any defective equipment and any maintenance requests as required \xc2\xb7 Use hotel linen in an efficient and cost-effective manner while ensuring corridors are free from dirty linen as per the procedures \xc2\xb7 Be aware of the action to be taken in the event of an emergency such as fire in accordance with procedures \xc2\xb7 Committed to providing exceptional customer service working within the guidelines set out by procedures and the brand. \xc2\xb7 Responding to and anticipating guest needs such as responding to special requests. Follows through on guest requests and takes action immediately \xc2\xb7 Treat each individual with respect and fosters a cooperative, productive, positive and respectful work environment \xc2\xb7 Work and communicate in a professional and ethical manner \xc2\xb7 Assist coworkers where necessary \xc2\xb7 Actively sell any special promotions, the brand, and facilities available to the guest in order to contribute to overall profitability \xc2\xb7 Provide information to guests about local attractions, services, hotel services, hotel facilities and other amenities \xc2\xb7 Assist with team member orientation and training as required \xc2\xb7 Maintain standards of punctuality, uniform presentation and personal hygiene \xc2\xb7 Attend meetings as required and recognize the importance of contributing new ideas and initiative to the overall success of the operation \xc2\xb7 Contribute to cost control through energy conservation and correct usage and storage of all materials/equipment \xc2\xb7 Provides a favorable image of SilverBirch Hotels & Resorts and the Brand to the public by consistently demonstrating SilverBirch Values (Engagement, Quality, Performance, Integrity and Growth) and Brand Values \xc2\xb7 Other related duties and projects as assigned Skills, Knowledge and Abilities Required:

• Highly organized and detail oriented with a passion for cleanliness
• Works well under pressure and without supervision
• Able to perform well in a fast-paced environment
• Energetic, honest, self-motivated and flexible
• Excellent communication and interpersonal skills
• Reliable, punctual and dependable
• Strong teamwork skills

Working Conditions:

• Physically fit and able to push, pull, and lift up to 50 lbs. and to bend and kneel with comfort
• Fast paced environment that is often demanding
• Stand, walk and remain on feet to perform job duties for entire shift duration
• Reach overhead and below the knees, including bending, twisting, pulling and stooping
• Use of cleaning chemicals
• Available for working weekends, statutory holidays and evenings as required. Majority of shifts are between the hours of 8 a.m. and 5:30 p.m. however these times are subject to fluctuations

Experience, Training and Education (demonstrating requirements):

• Previous cleaning experience is an asset
• Previous customer service experience is an asset
• WHMIS training is an asset but can be provided by the hotel
• Ability to communicate verbally and written in English

Job Type: Part-time
Part-time hours: 24-32 per week Salary: From $15.81 per hour Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Overtime pay

Application question(s):

• Are you available to work regular weekends?

Work Location: In person