Job Description

DLE Landscape Contractors (2023) Inc.

Job Title: Landscape Designer

I

Sales Lead

Reports to: Operations Manager & Owner / President

Job Summary:

DLE Landscape Contractors is in search of a veteran of the landscape industry to be our next Landscape Designer / Sales Lead. You will require a varied background of landscape experience and knowledge as well as sales experience. We are looking for an enthusiastic learner who is a reliable team member, passionate about serving clients, has a valid driver's license, and is great at communication.

About Us:

At DLE Landscape Contractors, we offer a kind, thoughtful, and productive work environment.

We strive to bring our clients, suppliers and staff together to work collaboratively, with a focus on quality of workmanship and positive experience. We are a skilled, fun, and creative group of people dedicated to building and maintaining beautiful landscapes. Some of us have young families, many of us have community commitments and most of us have a good sense of humour.

We strive for:

A culture that supports your experience and work ethic.

Knowing a trade is a great asset. At DLE Landscape, we work together to be the best at what we do, while supporting each other and celebrating our fabulous work.

Advancement and Growth.

We value continuous learning and are willing to provide on-going training opportunities so that you can grow and build value in yourself as a Landscaper / horticulturist and as a manager. As DLE Landscape continues to grow, opportunities for advancement will be plentiful.

Family culture.

At DLE Landscape Contractors, we consider our whole team as a family. Fun, honest, and rewarding, you'll forget you are here for work!

Our Mission is:

At DLE Landscape Contractors, we strive to provide our clients with a full range of Landscape Maintenance, Landscape Construction and Snow & Ice Maintenance services. Our dedicated and knowledgeable staff are committed to professionalism and high-quality workmanship.

"YOUR satisfaction is OUR bottom line"

Our Culture:

Our DLE Family LOVES the outdoors! Work where your passion is!

Our Values are:

WE TAKE PRIDE... In delivering the highest standards of WORKMANSHIP in the industry.

WE TAKE PRIDE... In achieving a high level of CUSTOMER SATISFACTION.

WE TAKE PRIDE... In our employment as PROFESSIONALS in the industry.

WE TAKE PRIDE... In OUR OLE Landscape Contractors FAMILY!

About the Landscape Designer

I

Sales Lead position

Purpose:

The Landscape Designer / Sales Lead position is responsible for preparing accurate, highly creative landscape design solutions to suit a variety of site conditions and client preferences. The primary focus is on designing uniquely desirable living spaces, diverse in style, within a rugged, naturalized environment. This individual will also have a strong focus on the closing of profitable sales opportunities in a timely fashion, while providing the ultimate client experience through a relationship of trust and communication.

Job Summary -- THE 3R's

Role:

Landscape Designer / Sales Lead

Responsibility:

Effectively uncover client needs and provide compelling solutions. Thoroughly perform site inventories. Efficiently create uniquely desirable, artistic and inspirational landscape designs. Accurately prepare construction drawings and takeoffs. Demonstrate and maintain a high knowledge of landscape trends, features and techniques. Sell profitable design/build proposals that meet or exceed sales goals Grow client base with a focus on relationships exceeding expectations. Verify and inspect the work being conducted by the Landscape Construction teams each day. Correct deficiencies, document progress, and ensure tasks are completed in a safe and efficient manner Coordinate, plan, maintain and modify daily / weekly job schedules and requirements with Landscape Construction crews. Allocating work orders to Landscape Construction crews.

Result:

The DLE Landscape Contractors brand is recognized as a highly creative, artistic, yet practical firm that provides uniquely desirable landscape design solutions, produces artistic work in a timely fashion, and maintains a high level of accuracy and creativity.

Metrics to Measure Results:

Success in this position will be measured by:

Internal Performance Reviews -- for design creativity, quality and accuracy. Company CRM (LMN Landscape Management Network) for days spent in progress for design efficiency. Client Reviews -- for delivering on brand promises, expectations, and ability to problem solve. Job Cost Report -- for the consistent delivery of buildable projects with complete and accurate cost and labour information.

"The ideal candidate has a passion for the Green Industry and Creating Beautiful Landscapes, loves working outdoors, has strong organizational skills, is self-disciplined and is results-driven."

Detail Overview of Responsibilities:

Effectively uncover client needs and provide compelling solutions:

Maintain effective use of design questionnaire Meet with clients to understand objectives, needs, wants and wishes. Communicate with highly effective questions and problem-solving skills. Provide alternate solutions where required and be open to client preferences. Maintain the use of practical, buildable solutions. Periodically assist with the sale of final project

Thoroughly perform site inventories:

Visit site to measure existing buildings, features, grades and elevations, and other critical dimensions. Accurately identify all existing plant material. Utilize lot plans, surveys, and interactive online mapping resources to collect additional property information. Demonstrate strong understanding of building regulations, code and bylaws, Conservation Authority regulations and MNR restrictions. Prepare base plans with all relevant information.

Efficiently create uniquely desirable, artistic and inspirational landscape designs:

Demonstrate a natural ability to hand sketch conceptual plans and hand renderings Produce artistic, creative, and attractive designs with appropriate layout and flow. Consider highly value engineered solutions, practical in nature where required. Demonstrate strong time management and production efficiency throughout creative process. Confidently utilize all required technology and software to prepare final landscape drawings. Effectively produce 3d renderings of construction details by hand or computer, as required. Demonstrate a high level of diversity and flexibility in design style. Show a natural interest in connecting living spaces within a rugged environment, using a variety of materials, textures, features and layout styles.

Accurately prepare construction drawings and takeoffs:

Prepare compelling conceptual plans for budget, including alternate solutions. Prepare highly detailed and accurate final construction plans, including site details, base plans, grading and drainage features, additional overlays such as lighting, etc. Prepare full planting plans with appropriate plant specifications. Provide thorough quantity takeoffs for estimating Assist with full estimation of project utilizing LMN software.

Demonstrate and maintain a high knowledge of landscape trends, features, and techniques

:

Demonstrate a high working knowledge of horticulture, plant identification and specification. Demonstrate a strong understanding of all hard and softscape features found within the landscape, including but not limited to patios, retaining walls, pools and spas, water features, decks, pavilions, pergolas, plantings, lighting, etc. Demonstrate a strong understanding of current interior and exterior design trends. Visit trade conferences, interior and exterior design shows, and collect new resources o Participate in building relationships through networking, peer groups, trade associations, and conferences.

Meet Sales Goals:

Sell landscape projects and services at approved pricing, that meets or exceeds sales goals. Participate with sales goal setting and monitoring, and coordinate sales efforts with other team members to increase market share. Accurately document all leads and opportunities in company approved CRM system and aggressively pursue all proposals in progress. Maintain awareness of outstanding collections, and advises appropriate parties to make collection in timely fashion, or according to terms agreed Meet company required reporting submissions on all sales KPl's. Attend meetings with clients for the purposes of sales, customer relations / retention. Prepare Estimates and Quotes for varied landscape services for both new and existing clients. Assisting with sales and contract renewals for the Snow and Ice Maintenance Division and Landscape Maintenance division when needed.

Growing Client Base:

Follow-up on and help convert leads from new and existing customers into sales for all divisions. Prospects for new business, building relationships with property owners, developers, and other purchasers as required to maintain required leads to fill sales pipeline. Represent company at various events, association meetings, conferences, and shows, for the purposes of building client relationships and creating leads. Continuously manage all opportunities in pipeline in a timely manner, as per sales process. Provide a clear and detailed project handoff to divisional operations management. Communicate any customer conflict or complaint with appropriate parties, and work to resolve immediately and effectively.

You're a great fit for this job if you have:

A passion for the landscape industry and amazing customer service. Experience with crew scheduling and basic landscape design is a huge plus. Experience in the landscape / green industry. Knowledge on how to read landscape drawings. Knowledge of doing site analysis and taking site measurements. Great organizational skills and the ability to follow company process and procedure. Excellent attention to detail and the ability to handle a variety of tasks and duties daily (our days are never the same). Be able to work independently and make decisions. Must be detail oriented, proactive and must be comfortable leading a team (8 to 10) by example, willing to hold people accountable.

As our Landscape Designer / Sales Lead, you will enjoy the following benefits:

Starting pay ranges from $65,000 to $80,000 per year based on level of experience, education, experience and licensing or certifications. Sign-on bonus of $500 after 90 days with an additional $2,000 after one full year of employment. Pay increase after successful 90-day review No charge uniforms (with the exception of pants and work boots) Yearly reimbursement for pants and work boots Year-round employment Paid lunch break Paid holidays Paid time off Paid training and schooling Casual dress On-site parking Salary in line with experience Flexible Language Requirement: French not required (but an asset) Schedule: Monday to Friday 7:00 am -- 5:00 pm
We are truly blessed to serve our clients and provide the best service in the industry. Every member of our crew is a part of that process. If you wake up each morning looking for a great opportunity like this, we want to talk to you!

Education and Experience:

Landscape Design Diploma

or

Bachelor

's Degree in Landscape Architecture:

Required

Certified Landscape Designer (CLD)

Diploma:

Required

Five or more years of industry-related design experience. (5 years preferred)

2 years Required.

Exceptional portfolio of previous design:

Required

Experience in CAD drawing, Sketchup or Bluebeam an asset: (5 years preferred)

2 years Required.

CRM software management - Landscape Management Network (LMN); Must be capable of learning or have experience with Landscape Management Network (LMN) and other in-house computer systems:

Required

Certified horticultural technician (CHT) Diploma of Landscape Horticulturist certification:

(preferred) but not required Management / Supervisory and Practical Experience in the Landscape Maintenance / Landscape Construction / Snow and Ice Maintenance industry: 2 years minimum (preferred) but not required. Post Secondary education in Business / Project Management is an asset but not required. 2+ years of experience in a management environment is (preferred) but not required Administrative experience setting is an asset: 2 years (preferred) but not required Office management experience: 2 years (preferred) but not required Able to complete a variety of computer-based paperwork and administration duties. Computer literate in Windows, MS Word, Excel, Outlook, PowerPoint, Microsoft Office Suite as well as e-mail. Experience in the use of software programs such as SharePoint, dropbox, Zoom, Canva, mailchimp, survey software: 2 years (preferred) but not required First Aid/CPR training: Asset but not required. Strong interpersonal and communication skills; including sensitivity to diverse backgrounds.

Qualification Requirements

Project and Management Experience

with capacity to navigate, digest, and make decisions and provide recommendations amid uncertainty.

Several years of experience with a high level of ability in a variety of fields. Landscape Maintenance, Landscape Construction Snow and Ice Maintenance or a background in civil construction, residential contracting, home renovation, and problem-solving skills in residential and commercial settings. Team-based Workplace and Team Member Support, demonstrating effective communication, interpersonal skills and empathy, as well as giving and accepting constructive feedback. Demonstrated competence in the areas of safety, people management, project execution, cost control, quality, and administration. Supervisory experience/training an asset. Excellent customer service and interpersonal skills with a commitment to providing quality service. Strong communication and interpersonal skills with aptitude in building relationships and credibility with project stakeholders at all levels. Accurate and efficient data entry skills. Effective attention to detail and a high degree of accuracy. Detail oriented with a high level of integrity, confidentiality, and accountability. Sound analytical thinking, planning, prioritization, executive and execution skills. Self-motivated while working independently and collaboratively within a team environment. Strong work ethics, positive attitude, excellent attention to detail, results driven. Strong problem-solving skills and high analytical skills. Proactive problem-solver and efficient communicator that can manage difficult situations with positive results. Personal transportation and a valid G driver's license in good standing is required.

Top Sales Skills:

1. Confidently handles high level relationships.

2. Is a good listener.

3. Asks good questions and takes leadership.

4. Is highly organized and good at juggling multiple open leads.

5. Keeps momentum on all projects in design queue.

Top Design Skills:

1. Artistically gifted, by hand and by software.

2. Horticultural expert.

3. Experienced and confident in construction methods.

4. Fluent in DynaSCAPE (or AutoCAD), 3D modeling and Microsoft Office Suite Key

Success Behaviors:

1. Aligned with Hutten & Co. Core Values of Knowledge, Optimism, Relationships, Passion.

2. Demonstrates ambition and creativity.

3. Demonstrates initiative as a self-starter, and finisher.

Proven Ability...

Ability to converse professionally with a diverse group of individuals including staff and clients. Ability to work in a team, as well as autonomously, as required. Ability to work under stringent time constraints. Ability to set and adjust priorities to meet simultaneous needs on an ongoing basis. Ability to plan, organize and manage workday so work is completed timely despite interruptions. Ability and commitment to work with / for a variety of people in a number of different locations. Ability to implement and manage a variety of initiatives concurrently and within deadlines in a high- volume, multi-tasking, client-focused environment with a strong attention to details.

"Personality, attitude and life experiences are important!"

Job Types: Full-time, Permanent

Pay: $65,000.00-$80,000.00 per year

Additional pay:

Signing bonus
Benefits:

On-site parking Paid time off
Schedule:

10 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift On call Overtime Weekends as needed
Work Location: In person