Job Description

Position Profile:

Labour Relations Coordinator

Humber River Hospital. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America's first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, equity, inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen's University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.



We are currently seeking a

Full-Time Labour Relations Coordinator

to join our Human Resources Department. This is an exciting opportunity for a highly organized, forward-thinking professional who thrives in a fast-paced environment and is passionate about supporting a dynamic Labour Relations team.

Position Details:

Reporting to:

Director, Employee and Labour Relations

Location:

Wilson Site

Hours of Work:

Monday - Friday; Days; Flexibility required, on-site

Employee Group:

Non-Union

Key Responsibilities:

Provide comprehensive administrative and strategic support to the Labour Relations team. Participate in grievance processes and maintain accurate case filing systems (grievances, HRTO files, general office records). Respond to inquiries and provide guidance on ESA and collective agreement interpretation to leaders, employees, and HR personnel. Prepare documentation such as AWOL letters and accommodation updates. Assist in developing and delivering training programs related to Employee and Labour Relations. Reconcile union billing and provide settlement costing data. Track and analyze settlement trends to support strategic decision-making. Contribute to policy and process development in collaboration with the Director, Employee and Labour Relations. Prepare and analyze data and reports to inform management decisions. Monitor internal and external labour relations trends and recommend proactive strategies. Support the collective bargaining process and other initiatives as required.

Skill and Qualifications:

Bachelor's degree in Human Resources or a related discipline from an accredited university. CHRP/CHRL designation preferred or in progress. Minimum of 3 years of relevant experience in labour relations within a unionized environment; healthcare experience preferred. Exceptional organizational skills with the ability to manage multiple priorities and think proactively and creatively. Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Strong communication, interpersonal, and relationship management skills. Proven ability to handle sensitive and confidential information with professionalism. Demonstrated problem-solving and critical evaluation capabilities. Excellent attendance and reliability record.

Why choose Humber River Health.



At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto's Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.



Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.



Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code. Humber River Health is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act.



Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our Recruitment team.