Job Description

Description

Our team and what we'll accomplish together

TELUS Health Care Centres is an exciting place to be! We are a national network of renowned medical professionals dedicated to identifying health risks, inspiring positive lifestyle choices and improving patient outcomes. We have one of the largest networks of Care Centres in Canada.

Our commitment: Better healthcare options for everyone. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.

The Lab Technician/Medical Office Assistant conducts specified testing with clients and provides support to patients, physicians and administrative staff as required.

What you'll do

Duties include but are not limited to:

• Collecting laboratory specimens and/or packaging samples for pick up by lab courier

• Completion of blood draws
• Completion of urine dipsticks
• Preparing FIT tests for pick up
• Preparing Pap smears for pick up
• Completion of DOT & Non-DOT drug testing, as well as all related paperwork
• Conducting vision, hearing and spirometry testing
• Performing resting ECGs
• Coordinating external referrals and communicating with other physicians' offices
• Supporting physicians as required
• Ensuring examination rooms and change rooms are tidy and fully stocked with medical supplies and toiletries
• Preparing client files ahead of appointments
• Checking clients in and out of clinic, and collecting payments
• Supporting the front desk in between lab draws to provide break coverage
• Ordering medical supplies for the clinic
• Other administrative duties, as required

Qualifications

What you bring:

• Post-secondary diploma in medical lab technologies
• Minimum of one year previous and relevant experience preferred
• Experience performing resting ECGs an asset
• Ability to work independently with minimum supervision while delivering the highest level of patient care
• Professionalism, respect for confidentiality and commitment to a superior level of customer satisfaction
• Experience and interest in preventative health and education with desire for growth
• Self-starter who is efficient and demonstrates a high level of attention to detail, accountability and sound judgment
• Demonstrates flexibility and the ability to work effectively in a team environment
• Works well under pressure and demonstrates a sense of urgency in completing time sensitive tasks
• Demonstrates effective organizational, multitasking and problem solving abilities
• Proficient with Microsoft Office applications (Word, Outlook, Excel and PowerPoint)

A bit about us

We're a people-first, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. When you join our team, you're helping us make the future friendly.

We're committed to diversity and equitable access to employment opportunities based on ability--your unique contributions and talents will be valued and respected here.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Health

We're looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.