Job Description

Description

Status: Temporary Full-time (Monday to Friday 7:30 am to 4:00 pm / 8:00 am to 4:30 pm)

Duration: Minimum 12 months
Location: 300-808 Nelson St, Vancouver BC

Who is TELUS Health?

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create the future of health.

Simply put, our team members across the country are united by their commitment to continuously innovate to make healthcare more accessible and deliver improved health experiences for everyone.

Do you share our passion?

Let\'s create a healthier future, together

Our team and what we\'ll accomplish together

We are looking for enthusiastic, customer service-minded individuals who want to work in a collaborative, friendly, and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem.

What you\'ll do:

As part of our team, you will be a key contact person for clients, physicians, staff, suppliers and guests, this team member is the voice and face of the company in many instances.

You will be responsible for all areas related to Laboratory Services:

• Performs tests on patients including but not limited to tonometry, audiograms, visual acuity, phlebotomy, urine collection, resting ECG\'s and spirometry-based pulmonary tests, facilitates Holter Monitoring and 24hr Ambulatory Blood Pressure Monitoring (Vancouver Clinic)
• Processing and accessioning; shipping and analysis of samples
• Conducts height & weight measurements
• Maintains all equipment and liaises with medical equipment suppliers as required, and notifies manager when equipment needs to be serviced or replaced
• Documents results in the chart and enters results manually as required
• Maintains supply of sterile instruments for use in procedures by monitoring use and cleaning, packing and autoclaving as needed
• Researches and source supplies required by the clinic staff; manages inventory and orders medical supplies for the lab, procedure room, nursing department
• Access and manage the QA of lab processes
• Interacts with testing laboratories as required
• Collaborates with clinic staff - both clinicians and administrative
• Ensures in the booking of appointments that proper balance is maintained between client preferences and efficiency of the operation
• Applies the TELUS Health Care Centre\'s systems and processes for patient follow-up and relationship building
• Assists in the booking of appointments, and other administrative duties, and provides support to other staff as assigned

Qualifications

What you bring:

• 1-3 years of practical work experience in phlebotomy and experience in performing ECG\'s and collection of other diagnostic tests is an asset
• Basic knowledge of desktop computer systems and Microsoft Office
• Exceptional organizational and client-first customer service skills
• Medical Laboratory Assistant Certification
• CPR Certification preferred
• Transportation of Dangerous Goods Certificate preferred

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

Health

We\xe2\x80\x99re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus