Job Description

The Regina Open Door Society (RODS) is a non-profit organization that provides settlement and integration services to refugees and immigrants in Regina. RODS is committed to meeting the needs of newcomers by offering programs and services that enable them to achieve their goals and participate fully in the broader community.


The Regina Open Door Society is committed to fostering a work environment that values diversity, equity, and inclusion. We actively seek candidates who share these values and contribute to our diverse community. Our aim is to eliminate barriers to employment, ensuring that all qualified individuals have the opportunity to join our team. Our facilities are fully accessible, accommodating the needs of all individuals.


We are located in the City of Regina on Treaty 4 land, which is recognized as the traditional territory of the nhiyawak/Cree, Nahkaw/Saulteaux, Anihinpk, Dakota, Lakota, Nakoda, and the homeland of the Mtis Nation.


The Regina Open Door Society Inc. is seeking a qualified individual to staff the full-time permanent position


of Team Leader for the KidsFirst Program. The start date for this position is December 1,2025

Position Summary

The role of this position is to provide supervision to the Home Visitors in the KidsFirst (KF) program for the Settlement, Family and Community (SFC) Department. Ensures that the program functions according to the terms and conditions outlined in the program contract, as well as, ensuring day-to-day program operation meets with the overall mandate of the organization. Responsible for the training and supervision of staff in the department. Supervises and guides staff in meeting program objectives. Responsible for overseeing maintenance of records and statistics and directly responsible for program statistics and for writing and submission of program reports. In cooperation with the SFC Senior Manager and/or Director, assists in the preparation of program applications, on-going contract negotiations and recruitment of new home visitors staff.


Program coordination and demonstrated clinical supervisory skills are necessary, as well as extensive knowledge of and experience working with newcomer parents and families (ex. child development and effective parenting considering cultural values). Requires knowledge of community resources, methodologies and experience with in-home services, as well as experience in teamwork, interagency and interdisciplinary approaches. Effective organizational, communication (verbal and written) computer and administrative skills are also essential. Must have the ability to travel and work flexible hours.

Requirements

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Education/Certification

University degree in the human service, humanities or education; Standard First Aid and CPR/AED Level C (not mandatory but an asset). Specialized knowledge and skills Good knowledge about prenatal care, early childhood and family development and challenges common to high-risk families; Solid para professional counseling skills; Good knowledge and practice of reflective and strength-based supervision; Strong computer skills with knowledge of Windows, MS Office, email, Excel, PowerPoint, Outlook and internet; Excellent verbal, written and presentation skills in English; Excellent verbal, written and presentation skills in bi-lingual or multi-lingual (would be an asset) Abilities to multi-task in a fast-paced work environment; Broad knowledge of local community resources that can assist newcomer children and families.

Experience

Minimum two years' work experience in direct supervision in a human service delivery environment or comparable experiences Minimum one year home visiting service with families and their young children (0-5 years old); Working with minimum supervision; Ability to work in stressful situations.

Required Licenses and /or Certificates

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2 years valid experienced Class 5 Saskatchewan Driver's License; Clean criminal record check (includes Vulnerable Sector Search) and must be dated within the last 6 months; Clean driver's abstract; Access to a reliable vehicle for travel purposes; Standard First Aid and CPR/AED Level C (not mandatory but an asset).

Competencies

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General Competencies

Quality/Compliance:

achieving a standard of excellence with work processes and outcomes while


honoring RODS policies and funder/regulatory requirements

Client Focus:

striving for high client satisfaction, going out of your way to be helpful and pleasant, making it as easy as possible for the client

Communication:

balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed

Collegiality:

being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment

Initiative:

taking ownership of your work, doing what is needed without being asked, following through

Efficiency:

planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things

Coachability:

being receptive to feedback, willing to learn, embracing continuous improvement

Respect for Diversity:

ability to work within a cross-cultural environment and display acceptance and respect for different cultures and backgrounds.

People Management

(for those with supervisory duties)

:

setting clear expectations, reviewing progress and processes, providing feedback and guidance, holding people accountable

Managerial Competencies

Planning and Budgeting

Collect and report on program activity to Managers as required; Conduct monthly program reporting Identify potential risks at the program level. Mitigate where possible; Establish program and individual accountability standards. Maintain program functions and timelines; Meets program informational; timelines and deadlines using RODS technological systems; Use expertise, experiences and resources as required to operate programs within operational procedures; Operates programs on a day-to-day basis.

Organizing and Staffing.

Ensure RODS policies and procedures are implemented in program areas; Conduct tasks to complete departmental projects. Meet timelines and resource requirements; Responsible for the performance of program staff who report directly to the Supervisors, Team Leader. Coach and monitor staff with needs. Resolve issues as required;

Process Management and Problem Solving.

Make day-to-day decisions at the program/operational level. Ensure the individual accountability of staff to the program and to the organization; Provide program administration; Manage and report on risks within the program and department; Collaborate with Managers and other Supervisors, Team leaders to provide solutions to needs. Provide options/solutions to needs in collaboration with staff; Models and encourage conflict-resolution strategies and work one-on-one with staff to building on strengths and overcome weaknesses. Identify incentives and solutions for programs and staff; Identify IT solutions. Implement and maintain information systems in programs.

Leadership competencies

Establishing Direction

Communicate RODS's role in the community at the program level; Ensure all program activities are conducted in a manner representative of RODS. Ensure RODS' priorities are managed within programs. Establish and monitor program procedures to focus on priorities. Communicate with program staff and monitor activities to ensure program represent RODS' culture. Portray RODS' message to community partners;

Aligning People

Promote RODS' community. Maintain an open and collaborate environment to support program improvement; Participates in departmental meetings; Work with external agencies to meet the needs of program clients;

Influencing

Coach and mentor direct reports; Model desirable behaviours for program staff. Coach, mentor and challenge. Provide clear expectations. Provide effective feedback; Encourage open dialogue. Encourage questions. Discuss achievable changes; Resolve program problems within program/area of responsibility. If needed, include Manager;

Specific Competencies

Excellent knowledge of the immigrant/refugee experience and the settlement process; Excellent knowledge of recognized theories and techniques in the programming area and a demonstrated ability to apply them; Proven ability to plan, coordinate, supervise and evaluate programming and service delivery; Demonstrated ability in direct supervision of staff, applying policies and procedures, coaching and evaluating performance; Fluent and literate in English; able to read and interpret program regulations and guidelines and give clear evaluations and assessments both orally and written; Excellent written and communication skills . Demonstrated ability to work independently and on a flexible work schedule; manage own work load and time; Demonstrated ability to establish and maintain relationships with staff, clients and external partners while setting appropriate boundaries and acting as a role model; Demonstrated effective listening skills; Excellent knowledge of collateral agencies; ability to use appropriate community resources; Computer skills including keyboarding skills, word processing and database applications.

Responsibilities:

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Program Development and Delivery management

Provides day to day program and operational support to the KidsFirst Home Visitors (HVs); Ensures regular supervision with individual Home Visitor including review of client physical files, database entries (i.e., KIMS, RODS); reviews/monitors the HVs activities and schedules including first stage approval of replicon entries; Assigns Home Visitors to the families files; Ensures Home Visitors utilize the child development curriculum and information resources (i.e. GGK, GGF, ASQ, etc.) with families on a regular basis and that this use is documented in contact/progress notes; Provides support and direction on individual cases; communicates with HVs to ensure clients are receiving timely and quality services and referrals are made to appropriate internal/external services and programs; Maintains, distribute and track program vouchers (i.e., milk, taxi);

Financial management

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basic knowledge of budget or creating pre-approvals

Strategic planning management

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Participate in agency and team lead meetings. Provides update and information to the supervisor on performance of the team (i.e., risk management concerns, critical incident, program achievements/successes, attendance and behaviour problems, quality of service, delay deadlines, etc.).

Partnership and community relations management

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Fosters respect for cultural diversity by collaborating with community partners; participating on external committees; fostering and maintaining relationships with other service providers to create a more welcoming community for newcomers;

Additional Requirements

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May be required to perform other position related duties from time to time as deemed necessary.



Regular hours of work are from 8:00 a.m. to 4:30 p.m. Monday-Friday with every second Friday or Monday 0ff. The annual salary for this position is $54,725.52 The closing date for applications is November 15, 2025.


We thank all candidates for their interest; however, only those selected for interviews will be contacted. Successful candidates will be contacted for an interview. Please be able to provide three work related references at the time of your interview. No phone calls please. Please respond in confidence via link provided.