Job Description

Company DescriptionExperience simple and soulful mountain dining in a stylish ski village setting in the upscale Westin Trillium House Hotel. Custom-built for mountain dining, special events and off site caterings anywhere in the Georgian Triangle. Offering an extensive breakfast, lunch and dinner selection, as well as some seriously indulgent culinary experiences.What\'s in it for you?

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations for you and up to 3 guests
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage
• O&B is one of Canada\'s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

Under the direction of the General Manager, this position primarily focuses on the execution of daily service in the restaurant. The Key Server position is a leadership in training role, where the incumbent would learn how to be a manager but still be able to work serving/bartender shifts when not needed for managing shifts. The perfect opportunity for someone looking to accelerate their career with one of Canada\'s largest leading hospitality groups!Core Values:

• You are passionate and articulate about food and beverage
• You value relentless innovation and kick-ass creativity
• You value positivity, honesty and respect
• You aim to leave lasting, positive impressions on every guest through intelligent, enthusiastic and emotional service.
• You celebrate diversity and recognize that we are strongest when we apply the sum of our personal energies, our collective genius

The Day to Day:

• Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
• Support the management team in overall event management
• Leading a team of servers and bartenders during an event, responding to all concerns and needs as required
• Builds and maintains relationships with guests, team members and senior management alike
• Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
• Uses conflict/resolution and problem solving skills
• Assist in the preparation, setup and maintenance of event spaces
• Possess a strong knowledge of event menu items
• Follows bar, beverage and wine control procedures exactly
• Respond promptly to guest requests in a timely, professional and efficient manner
• Deliver food & beverage to the appropriate tables as directed by the Management team
• Clear plates, cutlery and glasses from the tables and return them to the dish area
• Monitor food quality and presentation standards
• Regularly monitors and achieves the O&B points of technical service and points of details
• Adhere to all O&B health and safety standards
• Additional duties as assigned or required

Qualifications

• Minimum 3 years serving experience (preferred)
• Knowledge of service standards
• Strong leadership and management skills
• Smart Serve Certification a requirement
• High attention to detail
• Team Player
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and the ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Available to work evenings, nights and weekends
• Must have a vehicle or reliable transportation to accommodate all restuarant service hours

Additional Information** We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **Oliver & Bonacini\'s Diversity CommitmentAt Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best

Oliver & Bonacini