Job Description

As a

Key Account Representative

, you will grow new sales through assigned Pittsburgh Paints Company stores, growing both existing business year-over-year, and developing new accounts.



You will report to the Regional Manager and work remotely/on the road based in and around the Laval, Montreal and West Island, QC area.

Key Responsibilities

Ensure outstanding customer service is provided to existing customer account by keeping up to date with current promotions, new products, and with current customer service practices to find opportunities for growth. Develop account planning strategies, sales opportunities, and understand existing business and the segments they serve. Use Customer Relationship Management (CRM) tool to run accounts, maintain call logs and contact info, run reports. Collaborate with store managers and employees to ensure customers' needs are met. Facilitate customer quotes to achieve margin targets according to pricing strategies.

Qualifications

High school diploma required. Three (3) years' experience with stellar customer service acuity. CRM software experience preferred while previous coatings experience is highly sought after. Daily travel within an assigned territory; must have valid driver's license.




This is a full-time position requiring 37.5 hours per week, with the expectation of additional hours based on business needs.